All activities are interpretive: The end of the debate about service characteristics?
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
|Title of host publication||The 2009 Naples forum on service: Service-Dominant Logic, Service Science and Network Theory, June 16-19, 2009, Capri, Italy|
|Publication status||Published - 2009|
|Publication type||A4 Article in a conference publication|