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Book Review: Time for Customer Orientation in Water Utilities Customer experience management for water utilities. Marketing urban water supply

Research output: Contribution to journalLiterature reviewScientific

Details

Original languageEnglish
Pages (from-to)228-230
JournalPublic Works Management & Policy
Volume24
Issue number2
DOIs
Publication statusPublished - 2019
Publication typeB1 Article in a scientific magazine

Abstract


Publication forum classification

Field of science, Statistics Finland