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Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company

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Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company. / Järvenpää, Eeva; Kopra, Miia-Johanna; Lanz, Minna.

In: Interdisciplinary Journal of Information, Knowledge, and Management, Vol. 11, 2016, p. 285.

Research output: Contribution to journalArticleScientificpeer-review

Harvard

Järvenpää, E, Kopra, M-J & Lanz, M 2016, 'Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company', Interdisciplinary Journal of Information, Knowledge, and Management, vol. 11, pp. 285.

APA

Vancouver

Author

Järvenpää, Eeva ; Kopra, Miia-Johanna ; Lanz, Minna. / Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company. In: Interdisciplinary Journal of Information, Knowledge, and Management. 2016 ; Vol. 11. pp. 285.

Bibtex - Download

@article{ee9ccdfcca5f4cff942f12d64f8a8aff,
title = "Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company",
abstract = "Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. This article presents challenges of a large Finnish multinational company relating to their current knowledge and information management practices and systems. The focus is on New Product Introduction (NPI) process. The study is based on interviews and facilitated workshops in the Research and Development (R&D) and Production departments. Furthermore, the identified challenges are reflected to the findings presented in knowledge and information management literature. The results gained from the company case study were well in line with the findings in the literature. Three main topics, which can be generalized to cause challenges for knowledge and information management in most companies, were recognized: 1) Issues related to human behavior, individual characteristics and capabilities, different backgrounds, and professional vocabulary; 2) Codifying tacit knowledge into explicit information, which can be saved to company information system; 3) Lack of interoperability between different information systems. The study provides the management of the case company, and other similar organizations, focus points while seeking for better knowledge and information management. From a scientific perspective, the main contribution of this article is to give practical examples of how the theoretical findings presented in literature manifest themselves in real industrial practices.",
keywords = "Knowledge management, Information management, Knowledge creation, Knowledge sharing, Information sharing, Information flows, Case study",
author = "Eeva J{\"a}rvenp{\"a}{\"a} and Miia-Johanna Kopra and Minna Lanz",
year = "2016",
language = "English",
volume = "11",
pages = "285",
journal = "Interdisciplinary Journal of Information, Knowledge, and Management",
issn = "1555-1229",
publisher = "Informing Science Institute",

}

RIS (suitable for import to EndNote) - Download

TY - JOUR

T1 - Challenges of Knowledge and Information Management during New Product Introduction: Experiences from a Finnish Multinational Company

AU - Järvenpää, Eeva

AU - Kopra, Miia-Johanna

AU - Lanz, Minna

PY - 2016

Y1 - 2016

N2 - Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. This article presents challenges of a large Finnish multinational company relating to their current knowledge and information management practices and systems. The focus is on New Product Introduction (NPI) process. The study is based on interviews and facilitated workshops in the Research and Development (R&D) and Production departments. Furthermore, the identified challenges are reflected to the findings presented in knowledge and information management literature. The results gained from the company case study were well in line with the findings in the literature. Three main topics, which can be generalized to cause challenges for knowledge and information management in most companies, were recognized: 1) Issues related to human behavior, individual characteristics and capabilities, different backgrounds, and professional vocabulary; 2) Codifying tacit knowledge into explicit information, which can be saved to company information system; 3) Lack of interoperability between different information systems. The study provides the management of the case company, and other similar organizations, focus points while seeking for better knowledge and information management. From a scientific perspective, the main contribution of this article is to give practical examples of how the theoretical findings presented in literature manifest themselves in real industrial practices.

AB - Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. This article presents challenges of a large Finnish multinational company relating to their current knowledge and information management practices and systems. The focus is on New Product Introduction (NPI) process. The study is based on interviews and facilitated workshops in the Research and Development (R&D) and Production departments. Furthermore, the identified challenges are reflected to the findings presented in knowledge and information management literature. The results gained from the company case study were well in line with the findings in the literature. Three main topics, which can be generalized to cause challenges for knowledge and information management in most companies, were recognized: 1) Issues related to human behavior, individual characteristics and capabilities, different backgrounds, and professional vocabulary; 2) Codifying tacit knowledge into explicit information, which can be saved to company information system; 3) Lack of interoperability between different information systems. The study provides the management of the case company, and other similar organizations, focus points while seeking for better knowledge and information management. From a scientific perspective, the main contribution of this article is to give practical examples of how the theoretical findings presented in literature manifest themselves in real industrial practices.

KW - Knowledge management

KW - Information management

KW - Knowledge creation

KW - Knowledge sharing

KW - Information sharing

KW - Information flows

KW - Case study

M3 - Article

VL - 11

SP - 285

JO - Interdisciplinary Journal of Information, Knowledge, and Management

JF - Interdisciplinary Journal of Information, Knowledge, and Management

SN - 1555-1229

ER -