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Changes in operations when introducing disruptive technologies

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional


Original languageEnglish
Title of host publication22nd EurOMA Conference
Subtitle of host publicationOperations management for sustainable competitiveness
Place of PublicationSwitzerland
PublisherEuropean Operations Management Association
Publication statusPublished - 2015
Publication typeD3 Professional conference proceedings
EventInternational Annual European Operations Management Association Conference -
Duration: 1 Jan 1900 → …


ConferenceInternational Annual European Operations Management Association Conference
Abbreviated titleEurOMA
Period1/01/00 → …


Disruptive technologies alter the competitive conditions by proposing new sources of value to the customers and possibly cannibalizing existing offerings. Their implications are frequently discussed from the perspective of markets and competition, whereas changes in the internal operations of manufacturing firms are not sufficiently considered. This study explores changes in the practices and delivery chain cooperation of suppliers, when introducing disruptive technologies. In an embedded case study of two disruptive material technologies, we find support for the cognitive and behavioral aspects of changes and reveal the contingent nature and unique character of technology introduction in the business-to-business context.


  • operations change, disruptive technology, product innovation

Publication forum classification

Field of science, Statistics Finland