Co-creating digital services for citizens: Activity theory analysis
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Details
| Original language | English |
|---|---|
| Title of host publication | IC3K 2019 - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management |
| Editors | Jorge Bernardino, Ana Salgado, Joaquim Filipe |
| Publisher | SCITEPRESS |
| Pages | 285-290 |
| Number of pages | 6 |
| ISBN (Electronic) | 9789897583827 |
| DOIs | |
| Publication status | Published - 2019 |
| Publication type | A4 Article in a conference publication |
| Event | International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Vienna, Austria Duration: 17 Sep 2019 → 19 Sep 2019 |
Publication series
| Name | IC3K 2019 - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management |
|---|---|
| Volume | 3 |
Conference
| Conference | International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management |
|---|---|
| Country | Austria |
| City | Vienna |
| Period | 17/09/19 → 19/09/19 |
Abstract
Smart city development relies heavily on creation of digital services that are available for the citizens and for the city authorities. At best, these services are co-created by the authorities, citizens and the digital solution supplier companies. Digital service co-creation is, however, a complex process and includes several contradictions due to presence of several stakeholders. In this paper, we present a case study of smart city initiated digital service co-creation process through the analytical lenses of activity theory.
ASJC Scopus subject areas
Keywords
- Activity Theory, Co-creation, Digital Service, Empirical Study