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Constructing Innovativeness in the Organization: Knowledge Management and Information Technology Management Perspective

Research output: Book/ReportDoctoral thesisCollection of Articles


Original languageEnglish
PublisherTampere University
Number of pages87
ISBN (Electronic)978-952-03-1124-7
ISBN (Print)978-952-03-1123-0
Publication statusPublished - 7 Jun 2019
Publication typeG5 Doctoral dissertation (article)

Publication series

NameTampere University Dissertations
ISSN (Print)2489-9860
ISSN (Electronic)2490-0028


Organizations operate in an increasingly rapidly changing business environment and forces them to develop new kinds of problem solving capabilities. In order to remain competitive, there is not only the need to constantly develop products, services and processes, but also to create totally new innovations. This means that new information needs to be absorbed and new technology places novel competence demands on the actors. Therefore, more integrated information is needed on the different approaches to innovativeness as well as on the different processes of the organization and on how the functions influence each other. The main objective of this research is to build a comprehensive understanding about the knowledge management practices that can promote the development of the organization and innovativeness. In this research innovativeness is considered as knowledge creation and knowledge development in the organization. The research questions in this dissertation examine how the innovativeness can be supported with actionable knowledge, the capability to utilize information technology and the future awareness.

The innovation process requires the support of different organization functions to succeed. The knowledge-based view offers a strong theory bases to innovation research and at the same time, gives space for the other research views, information technology adoption and future awareness. This research can be characterized as an exploratory study. With four different empirical studies pertaining to the current dissertation, organizational knowledge management operations are explored using a mixed-method approach. The main research methods were Internet-based questionnaires and interviews. The data was collected in 2014-2017. The results were compiled from the analyses of the very distinct theoretical approaches that target knowledge utilization and creation, organizational development and innovativeness as a common thread. The literature review and the empirically grounded results confirm that a comprehensive picture of the organization’s processes is necessary to enable organizational development. The four individual research articles construct a continuum for each other and answer the research questions.

The basic assumption in this research is that the firm level knowledge is construed at the individual level. However, the individuals need functional knowledge management practices for the operations. The main contribution to innovation management is the combination of the different theory approaches, organization change management, knowledge management, information technology management theories and future research, as an umbrella by providing a more holistic view of knowledge management practices that affect the innovation processes of the organization. This research suggests practical issues to evaluate in the organizations for their innovation processes. The companies can develop their innovation processes considering the identified knowledge creation and information technology adoption challenges as well as future research possibilities.

Field of science, Statistics Finland