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Creating sustainable value in manufacturing operations: the role of an external service provider

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional


Original languageEnglish
Title of host publication22nd EurOMA Conference
Subtitle of host publicationOperations management for sustainable competitiveness
Place of PublicationSwitzerland
PublisherEuropean Operations Management Association
Publication statusPublished - 2015
Publication typeD3 Professional conference proceedings
EventInternational Annual European Operations Management Association Conference -
Duration: 1 Jan 1900 → …


ConferenceInternational Annual European Operations Management Association Conference
Abbreviated titleEurOMA
Period1/01/00 → …


Manufacturing companies need to fulfill sustainability requirements in their operations. Previous research has not covered external service providers’ sustainability-oriented cooperation with manufacturing firms sufficiently. The purpose is to develop new knowledge on ways to create sustainable value as part of manufacturing operations, particularly in cooperation with an external service provider. We conducted a qualitative study with two companies and mapped the activities in sustainable value creation. The results reveal a strategic approach to sustainable value, creation of sustainability by continuous improvement and development projects, and enhanced sustainable value creation through an industrial symbiosis with the external service provider.


  • Sustainability, Manufacturing, Service providers

Publication forum classification

Field of science, Statistics Finland