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Designing manufacturing dashboards on the basis of a Key Performance Indicator survey

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publication49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016)
PublisherElsevier
Publication statusPublished - 2016
Publication typeA4 Article in a conference publication
EventCIRP Conference on Manufacturing Systems -
Duration: 1 Jan 2000 → …

Publication series

NameProcedia CIRP
ISSN (Print)2212-8271

Conference

ConferenceCIRP Conference on Manufacturing Systems
Period1/01/00 → …

Abstract

Target-oriented and real-time information provisioning across all hierarchy levels, from shop floor to top floor, is an important success factory for manufacturing companies to facilitate agile and efficient manufacturing. In general, dashboards – in terms of digital single-screen displays – address this challenge and support intuitive monitoring and visualisation of business performance information. Yet, existing dashboard research mainly focus on IT issues and lack a systematic study of the dashboard content. To address this gap, in this paper, we design three representative dashboards for manufacturing companies based on a comprehensive survey that focuses on suitable key performance indicators for different manufacturing target groups. The paper consists of three parts. First, the paper provides a literature review about design principles of dashboards. Second, it publishes the results of a survey of manufacturing companies on preferred key performance indicators (KPIs) for dashboards and the use of dashboards. Third, using the results obtained from the survey, three representative manufacturing dashboards are designed: an operational dashboard for workers, a tactical dashboard for managers and a strategy dashboard for executives. The results underline that different KPIs are preferred for dashboards on different hierarchy levels and that mobile usage of dashboards, especially on tablet pcs, is favoured.

Keywords

  • Dashboards, Key Performance Indicators (KPIs), Scorecard

Publication forum classification

Field of science, Statistics Finland