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Designing manufacturing dashboards on the basis of a Key Performance Indicator survey

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Designing manufacturing dashboards on the basis of a Key Performance Indicator survey. / Tokola, Henri; Järvenpää, Eeva; Gröger, Christoph; Niemi, Esko.

49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016) . Elsevier, 2016. (Procedia CIRP).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Harvard

Tokola, H, Järvenpää, E, Gröger, C & Niemi, E 2016, Designing manufacturing dashboards on the basis of a Key Performance Indicator survey. in 49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016) . Procedia CIRP, Elsevier, CIRP Conference on Manufacturing Systems, 1/01/00.

APA

Tokola, H., Järvenpää, E., Gröger, C., & Niemi, E. (2016). Designing manufacturing dashboards on the basis of a Key Performance Indicator survey. In 49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016) (Procedia CIRP). Elsevier.

Vancouver

Tokola H, Järvenpää E, Gröger C, Niemi E. Designing manufacturing dashboards on the basis of a Key Performance Indicator survey. In 49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016) . Elsevier. 2016. (Procedia CIRP).

Author

Tokola, Henri ; Järvenpää, Eeva ; Gröger, Christoph ; Niemi, Esko. / Designing manufacturing dashboards on the basis of a Key Performance Indicator survey. 49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016) . Elsevier, 2016. (Procedia CIRP).

Bibtex - Download

@inproceedings{906a26ea4ae24a09b98fac7816e978fb,
title = "Designing manufacturing dashboards on the basis of a Key Performance Indicator survey",
abstract = "Target-oriented and real-time information provisioning across all hierarchy levels, from shop floor to top floor, is an important success factory for manufacturing companies to facilitate agile and efficient manufacturing. In general, dashboards – in terms of digital single-screen displays – address this challenge and support intuitive monitoring and visualisation of business performance information. Yet, existing dashboard research mainly focus on IT issues and lack a systematic study of the dashboard content. To address this gap, in this paper, we design three representative dashboards for manufacturing companies based on a comprehensive survey that focuses on suitable key performance indicators for different manufacturing target groups. The paper consists of three parts. First, the paper provides a literature review about design principles of dashboards. Second, it publishes the results of a survey of manufacturing companies on preferred key performance indicators (KPIs) for dashboards and the use of dashboards. Third, using the results obtained from the survey, three representative manufacturing dashboards are designed: an operational dashboard for workers, a tactical dashboard for managers and a strategy dashboard for executives. The results underline that different KPIs are preferred for dashboards on different hierarchy levels and that mobile usage of dashboards, especially on tablet pcs, is favoured.",
keywords = "Dashboards, Key Performance Indicators (KPIs), Scorecard",
author = "Henri Tokola and Eeva J{\"a}rvenp{\"a}{\"a} and Christoph Gr{\"o}ger and Esko Niemi",
note = "JUFOID=76433",
year = "2016",
language = "English",
series = "Procedia CIRP",
publisher = "Elsevier",
booktitle = "49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016)",
address = "Netherlands",

}

RIS (suitable for import to EndNote) - Download

TY - GEN

T1 - Designing manufacturing dashboards on the basis of a Key Performance Indicator survey

AU - Tokola, Henri

AU - Järvenpää, Eeva

AU - Gröger, Christoph

AU - Niemi, Esko

N1 - JUFOID=76433

PY - 2016

Y1 - 2016

N2 - Target-oriented and real-time information provisioning across all hierarchy levels, from shop floor to top floor, is an important success factory for manufacturing companies to facilitate agile and efficient manufacturing. In general, dashboards – in terms of digital single-screen displays – address this challenge and support intuitive monitoring and visualisation of business performance information. Yet, existing dashboard research mainly focus on IT issues and lack a systematic study of the dashboard content. To address this gap, in this paper, we design three representative dashboards for manufacturing companies based on a comprehensive survey that focuses on suitable key performance indicators for different manufacturing target groups. The paper consists of three parts. First, the paper provides a literature review about design principles of dashboards. Second, it publishes the results of a survey of manufacturing companies on preferred key performance indicators (KPIs) for dashboards and the use of dashboards. Third, using the results obtained from the survey, three representative manufacturing dashboards are designed: an operational dashboard for workers, a tactical dashboard for managers and a strategy dashboard for executives. The results underline that different KPIs are preferred for dashboards on different hierarchy levels and that mobile usage of dashboards, especially on tablet pcs, is favoured.

AB - Target-oriented and real-time information provisioning across all hierarchy levels, from shop floor to top floor, is an important success factory for manufacturing companies to facilitate agile and efficient manufacturing. In general, dashboards – in terms of digital single-screen displays – address this challenge and support intuitive monitoring and visualisation of business performance information. Yet, existing dashboard research mainly focus on IT issues and lack a systematic study of the dashboard content. To address this gap, in this paper, we design three representative dashboards for manufacturing companies based on a comprehensive survey that focuses on suitable key performance indicators for different manufacturing target groups. The paper consists of three parts. First, the paper provides a literature review about design principles of dashboards. Second, it publishes the results of a survey of manufacturing companies on preferred key performance indicators (KPIs) for dashboards and the use of dashboards. Third, using the results obtained from the survey, three representative manufacturing dashboards are designed: an operational dashboard for workers, a tactical dashboard for managers and a strategy dashboard for executives. The results underline that different KPIs are preferred for dashboards on different hierarchy levels and that mobile usage of dashboards, especially on tablet pcs, is favoured.

KW - Dashboards

KW - Key Performance Indicators (KPIs)

KW - Scorecard

M3 - Conference contribution

T3 - Procedia CIRP

BT - 49th CIRP Conference on Manufacturing Systems (CIRP-CMS 2016)

PB - Elsevier

ER -