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Drivers of customer satisfaction and relationship quality in system delivery projects

Research output: Contribution to journalArticleScientificpeer-review

Details

Original languageEnglish
Pages (from-to)613-636
Number of pages24
JournalJournal of Strategic Marketing
Volume21
Issue number7
DOIs
Publication statusPublished - 2013
Publication typeA1 Journal article-refereed

Publication forum classification

Field of science, Statistics Finland