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E-Government Ecosystem: A new view to explain complex phenomenon

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationProceedings of the 42nd International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO 2019)
EditorsKarolj Skala
PublisherIEEE
Pages1640-1645
Number of pages6
DOIs
Publication statusPublished - 20 May 2019
Publication typeA4 Article in a conference publication
EventInternational Convention on Information and Communication Technology, Electronics and Microelectronics - Opatija, Croatia
Duration: 20 May 201924 May 2019
http://www.mipro.hr

Publication series

Name
ISSN (Print)1847-3946

Conference

ConferenceInternational Convention on Information and Communication Technology, Electronics and Microelectronics
CountryCroatia
CityOpatija
Period20/05/1924/05/19
Internet address

Abstract

Different kinds of e-governmental services have taken into use in several countries all over the world. The transition is often driven by the seen benefits in, e.g., efficiency, money savings as well as empowerment of citizens. Different e-governmental systems have been studied and analysed by using different theories and models; however, the current models often do not succeed to take a citizen—the customer—into account enough. This study propose of using an ecosystem viewpoint to define and explain this phenomenon and presents the concept of ‘e-government ecosystem’. The concept is based on philosophical foundation on citizenship. In addition, an existing maturity model is extended and future research areas proposed.

Publication forum classification

Field of science, Statistics Finland