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eInsurance: developing customer-friendly electronic insurance services from the novel project perspective

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review


Original languageEnglish
Title of host publicationCases on managing e-services
EditorsA. Scupola
Place of PublicationHershey
PublisherIGI Global
Pages18 p
ISBN (Print)978-1-60566-064-6
Publication statusPublished - 2008
Publication typeA3 Part of a book or another research book

Publication forum classification