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Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation. / Ylinen, Maija; Pekkola, Samuli.

International Conference on Information Systems (ICIS’2018). Association for Information Systems, 2018. (International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Harvard

Ylinen, M & Pekkola, S 2018, Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation. in International Conference on Information Systems (ICIS’2018). International Conference on Information Systems, Association for Information Systems, International Conference on Information Systems, 1/01/00.

APA

Ylinen, M., & Pekkola, S. (2018). Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation. In International Conference on Information Systems (ICIS’2018) (International Conference on Information Systems). Association for Information Systems.

Vancouver

Ylinen M, Pekkola S. Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation. In International Conference on Information Systems (ICIS’2018). Association for Information Systems. 2018. (International Conference on Information Systems).

Author

Ylinen, Maija ; Pekkola, Samuli. / Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation. International Conference on Information Systems (ICIS’2018). Association for Information Systems, 2018. (International Conference on Information Systems).

Bibtex - Download

@inproceedings{e1fbd9e9b3bf4036b9e683c648b7b614,
title = "Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation",
abstract = "Public sector organizations are digitalizing their services. This move requires new methods, services, and information systems, and increases the complexity and costs of IT systems. Organizations must transform their processes and services to develop a more effective way to meet these demands. Many public sector organizations have adopted the enterprise architecture (EA) approach to manage their IT infrastructure and ensure successful systems integration. In this paper, we study how the IT department of a public sector organization succeeded in organizational transformation. Because this transformation process was not smooth and easy, we focus on the tensions and paradoxes the IT department faced to understand if EA was responsible for the difficulties. Our qualitative inter-pretive case study suggests that problems often associated with EA do not originate from EA. Instead, they are manifestations of underlying organizational tensions arising from the ambiguous and changing role of the IT department - Rather than causing these tensions, EA implementation makes them visible.",
author = "Maija Ylinen and Samuli Pekkola",
year = "2018",
language = "English",
series = "International Conference on Information Systems",
publisher = "Association for Information Systems",
booktitle = "International Conference on Information Systems (ICIS’2018)",
address = "United States",

}

RIS (suitable for import to EndNote) - Download

TY - GEN

T1 - Enterprise Architecture as a Scapegoat for Difficulties in Public Sector Organizational Transformation

AU - Ylinen, Maija

AU - Pekkola, Samuli

PY - 2018

Y1 - 2018

N2 - Public sector organizations are digitalizing their services. This move requires new methods, services, and information systems, and increases the complexity and costs of IT systems. Organizations must transform their processes and services to develop a more effective way to meet these demands. Many public sector organizations have adopted the enterprise architecture (EA) approach to manage their IT infrastructure and ensure successful systems integration. In this paper, we study how the IT department of a public sector organization succeeded in organizational transformation. Because this transformation process was not smooth and easy, we focus on the tensions and paradoxes the IT department faced to understand if EA was responsible for the difficulties. Our qualitative inter-pretive case study suggests that problems often associated with EA do not originate from EA. Instead, they are manifestations of underlying organizational tensions arising from the ambiguous and changing role of the IT department - Rather than causing these tensions, EA implementation makes them visible.

AB - Public sector organizations are digitalizing their services. This move requires new methods, services, and information systems, and increases the complexity and costs of IT systems. Organizations must transform their processes and services to develop a more effective way to meet these demands. Many public sector organizations have adopted the enterprise architecture (EA) approach to manage their IT infrastructure and ensure successful systems integration. In this paper, we study how the IT department of a public sector organization succeeded in organizational transformation. Because this transformation process was not smooth and easy, we focus on the tensions and paradoxes the IT department faced to understand if EA was responsible for the difficulties. Our qualitative inter-pretive case study suggests that problems often associated with EA do not originate from EA. Instead, they are manifestations of underlying organizational tensions arising from the ambiguous and changing role of the IT department - Rather than causing these tensions, EA implementation makes them visible.

M3 - Conference contribution

T3 - International Conference on Information Systems

BT - International Conference on Information Systems (ICIS’2018)

PB - Association for Information Systems

ER -