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Expectation differences between students and staff of using learning analytics in finnish universities

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Original languageEnglish
Title of host publicationInformation Technology and Systems - Proceedings of ICITS 2020
EditorsÁlvaro Rocha, Carlos Ferrás, Carlos Enrique Montenegro Marin, Víctor Hugo Medina García
Number of pages11
ISBN (Print)9783030406899
Publication statusPublished - 2020
Publication typeA4 Article in a conference publication
EventInternational Conference on Information Technology and Systems, ICITS 2020 - Bogota, Colombia
Duration: 5 Feb 20207 Feb 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1137 AISC
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365


ConferenceInternational Conference on Information Technology and Systems, ICITS 2020


The aim of this paper is to examine and discuss the dissonance between expectations and hopes towards utilising learning analytics in Finnish universities. The analysis is based on data collected among Finnish university students and staff in spring 2019. As a key result we present, that the university staff found it important that all data and information should and could be used for various planning, management and counselling purposes. At the same time student found it unnecessary or even harmful to allow university staff examine their personal data. We therefore propose that universities should develop and implement specific policy for using of analytical data.


  • Higher education, Learning analytics, Survey, User expectations