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Governmentality and performance for the smart city

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Governmentality and performance for the smart city. / Argento, Daniela; Grossi, Giuseppe; Jääskeläinen, Aki; Servalli, Stefania; Suomala, Petri.

In: ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL, 2019.

Research output: Contribution to journalArticleScientificpeer-review

Harvard

Argento, D, Grossi, G, Jääskeläinen, A, Servalli, S & Suomala, P 2019, 'Governmentality and performance for the smart city', ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL. https://doi.org/10.1108/AAAJ-04-2017-2922

APA

Argento, D., Grossi, G., Jääskeläinen, A., Servalli, S., & Suomala, P. (2019). Governmentality and performance for the smart city. ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL. https://doi.org/10.1108/AAAJ-04-2017-2922

Vancouver

Argento D, Grossi G, Jääskeläinen A, Servalli S, Suomala P. Governmentality and performance for the smart city. ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL. 2019. https://doi.org/10.1108/AAAJ-04-2017-2922

Author

Argento, Daniela ; Grossi, Giuseppe ; Jääskeläinen, Aki ; Servalli, Stefania ; Suomala, Petri. / Governmentality and performance for the smart city. In: ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL. 2019.

Bibtex - Download

@article{28647b9d25664473a2b443ff6b3101fc,
title = "Governmentality and performance for the smart city",
abstract = "Purpose: The purpose of this paper is to explore the role of performance measurement systems as technologies of government in the operationalisation of smart city programmes. It answers the research question: how do the development and use of performance measurement systems support smart cities in the achievement of their goals? Design/methodology/approach: This paper presents a longitudinal case study that uses an interventionist approach to investigate the possibilities and limitations of the use of performance measurement systems as technologies of government in a smart city. Interpretations are theoretically informed by the Foucauldian governmentality framework (Foucault, 2009) and by public sector performance measurement literature. Findings: The findings address the benefits and criticalities confronting a smart city that introduces new performance measurement systems as a technology of government. Such technologies become problematic tools when the city network is characterised by a fragmentation of inter-departmental processes, and when forms of resistance emerge due to a lack of process owners, horizontal accountability and cooperation among involved parties. Research limitations/implications: This paper is based on a case study of a single smart city, and outlines the need for both comparative and multidisciplinary analyses in order to analyse the causes and effects of smart city challenges. Originality/value: This paper offers a critical understanding of the role of accounting in the smart city. The ineffectiveness of performance measurement systems is related to the multiple roles of such technologies of government, which may lead to a temporary paralysis in the achievement of smart city goals and programmes.",
keywords = "Accounting, Governmentality, Performance measurement, Smart city, Technology of government",
author = "Daniela Argento and Giuseppe Grossi and Aki J{\"a}{\"a}skel{\"a}inen and Stefania Servalli and Petri Suomala",
note = "EXT={"}Suomala, Petri{"}",
year = "2019",
doi = "10.1108/AAAJ-04-2017-2922",
language = "English",
journal = "ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL",
issn = "1368-0668",
publisher = "Emerald Group Publishing Ltd.",

}

RIS (suitable for import to EndNote) - Download

TY - JOUR

T1 - Governmentality and performance for the smart city

AU - Argento, Daniela

AU - Grossi, Giuseppe

AU - Jääskeläinen, Aki

AU - Servalli, Stefania

AU - Suomala, Petri

N1 - EXT="Suomala, Petri"

PY - 2019

Y1 - 2019

N2 - Purpose: The purpose of this paper is to explore the role of performance measurement systems as technologies of government in the operationalisation of smart city programmes. It answers the research question: how do the development and use of performance measurement systems support smart cities in the achievement of their goals? Design/methodology/approach: This paper presents a longitudinal case study that uses an interventionist approach to investigate the possibilities and limitations of the use of performance measurement systems as technologies of government in a smart city. Interpretations are theoretically informed by the Foucauldian governmentality framework (Foucault, 2009) and by public sector performance measurement literature. Findings: The findings address the benefits and criticalities confronting a smart city that introduces new performance measurement systems as a technology of government. Such technologies become problematic tools when the city network is characterised by a fragmentation of inter-departmental processes, and when forms of resistance emerge due to a lack of process owners, horizontal accountability and cooperation among involved parties. Research limitations/implications: This paper is based on a case study of a single smart city, and outlines the need for both comparative and multidisciplinary analyses in order to analyse the causes and effects of smart city challenges. Originality/value: This paper offers a critical understanding of the role of accounting in the smart city. The ineffectiveness of performance measurement systems is related to the multiple roles of such technologies of government, which may lead to a temporary paralysis in the achievement of smart city goals and programmes.

AB - Purpose: The purpose of this paper is to explore the role of performance measurement systems as technologies of government in the operationalisation of smart city programmes. It answers the research question: how do the development and use of performance measurement systems support smart cities in the achievement of their goals? Design/methodology/approach: This paper presents a longitudinal case study that uses an interventionist approach to investigate the possibilities and limitations of the use of performance measurement systems as technologies of government in a smart city. Interpretations are theoretically informed by the Foucauldian governmentality framework (Foucault, 2009) and by public sector performance measurement literature. Findings: The findings address the benefits and criticalities confronting a smart city that introduces new performance measurement systems as a technology of government. Such technologies become problematic tools when the city network is characterised by a fragmentation of inter-departmental processes, and when forms of resistance emerge due to a lack of process owners, horizontal accountability and cooperation among involved parties. Research limitations/implications: This paper is based on a case study of a single smart city, and outlines the need for both comparative and multidisciplinary analyses in order to analyse the causes and effects of smart city challenges. Originality/value: This paper offers a critical understanding of the role of accounting in the smart city. The ineffectiveness of performance measurement systems is related to the multiple roles of such technologies of government, which may lead to a temporary paralysis in the achievement of smart city goals and programmes.

KW - Accounting

KW - Governmentality

KW - Performance measurement

KW - Smart city

KW - Technology of government

U2 - 10.1108/AAAJ-04-2017-2922

DO - 10.1108/AAAJ-04-2017-2922

M3 - Article

JO - ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL

JF - ACCOUNTING, AUDITING AND ACCOUNTABILITY JOURNAL

SN - 1368-0668

ER -