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Guidelines for development and evaluation of usage data analytics tools for human-machine interactions with industrial manufacturing systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationMindtrek 2018 - Proceedings of the 22nd International Academic Mindtrek Conference
PublisherACM
Pages172-181
Number of pages10
ISBN (Electronic)9781450365895
DOIs
Publication statusPublished - 10 Oct 2018
Publication typeA4 Article in a conference publication
EventInternational Academic Mindtrek Conference - Tampere, Finland
Duration: 10 Oct 201811 Oct 2018

Conference

ConferenceInternational Academic Mindtrek Conference
CountryFinland
CityTampere
Period10/10/1811/10/18

Abstract

We present the lessons learned during the development and evaluation process for UX-sensors, a visual data analytics tool for inspecting logged usage data from flexible manufacturing systems (FMS). Based on the experiences during a collaborative development process with practitioners from one FMS supplier company, we propose guidelines to support other developers of visual data analytics tools for usage data logging in context of complex industrial systems. For instance, involving stakeholders with different roles can help to identify user requirements and generate valuable development ideas. Tool developers should confirm early access to real usage data from customers' systems and familiarize themselves with the log data structure. We argue that combining expert evaluations with field study methods can provide a more diverse set of usability issues to address. For future research, we encourage studies on insights emerging from usage data analytics and their impact on the viewpoints of the supplier and customer.