Tampere University of Technology

TUTCRIS Research Portal

Identifying and measuring customer value - case multi-locational worker

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationResearch papers for EuroFM's 15th research symposium at EFMC2016
Subtitle of host publication8-9 June 2016 in Milan, Italy
EditorsSusanne Nielsen, Per Anker Jensen
PublisherEuroFM
Pages143-151
Number of pages9
ISBN (Electronic)9788750211020
Publication statusPublished - 2016
Publication typeA4 Article in a conference publication
EventEUROPEAN FACILITY MANAGEMENT CONFERENCE -
Duration: 1 Jan 1900 → …

Conference

ConferenceEUROPEAN FACILITY MANAGEMENT CONFERENCE
Period1/01/00 → …

Keywords

  • facility management, Value co-creation, Customer experience, customer value measuring

Publication forum classification

Field of science, Statistics Finland