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Institutionalising enterprise architecture in the public sector in Vietnam

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional


Original languageEnglish
Title of host publicationProceedings of the 24th European Conference on Information Systems (ECIS’2016)
Subtitle of host publication Istanbul, Turkey, June 12-15, 2016
PublisherAssociation for Information Systems AIS
Publication statusPublished - 2016
Publication typeD3 Professional conference proceedings
EventEuropean Conference on Information Systems -
Duration: 1 Jan 1900 → …


ConferenceEuropean Conference on Information Systems
Period1/01/00 → …


Enterprise architecture (EA) is a holistic approach to aligning IT resources with business processes and strategies. EA often bridges several organisational units and departments. This aspect makes it challenging to establish EA programs as the scope, scale, level of detail, objectives, and resources need to be discussed and agreed upon by several units. In this paper, we study how EA programs are institutionalised in Vietnam's public sector. We conduct a multiple case study by deriving qualitative data from three provinces with different experiences and backgrounds. The results show how rules, norms, and values change and influence the EA programs and their institutionalisation. Their relative importance also changes as the EA programs proceed. These results may assist researchers and practitioners in understanding EA implementation and challenges in public sector e-government initiatives, particularly in developing countries.

Field of science, Statistics Finland