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Integration obstacles during ERP development

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publication2016 49th Hawaii International Conference on System Sciences (HICSS)
PublisherIEEE COMPUTER SOCIETY PRESS
Pages4697-4706
Number of pages10
ISBN (Print)9780769556703
DOIs
Publication statusPublished - 7 Mar 2016
Publication typeA4 Article in a conference publication
EventAnnual Hawaii International Conference on System Sciences -
Duration: 1 Jan 1900 → …

Publication series

Name
ISSN (Print)1530-1605

Conference

ConferenceAnnual Hawaii International Conference on System Sciences
Period1/01/00 → …

Abstract

ERP (Enterprise Resource Planning) systems have increasingly been developed and integrated with other internal and external systems. This paper contributes to the field of enterprise systems integration by clarifying the concept of integration in the context of ERP systems. We investigated integration obstacles during ERP development in 5 large organizations through theme-based interviews. Besides considering integration as purely technical challenge, our findings reveal the other perspectives of integration. In total 31 environmental, technical, managerial, and organizational integration obstacles were identified from empirical data and further mapped with 13 ERP challenge categories derived from the literature. Our findings reveal that integration barriers are related to all 13 categories of ERP challenges. This indicates that integration should not be a separate project from ERP development. Identifying the integration obstacles is necessary for practitioners to develop counteractions to enterprise integration problems.

ASJC Scopus subject areas

Keywords

  • Enterprise integration, ERP, Integration challenges, Integration obstacles

Publication forum classification

Field of science, Statistics Finland