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Knowledge Management operationalization – how it differs in large enterprises and SMEs in Finland

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional


Original languageEnglish
Title of host publication23rd Nordic Academy of Management Conference
Subtitle of host publicationNFF 2015
PublisherNordic Academy of Management
Number of pages27
Publication statusUnpublished - Aug 2015
Publication typeD3 Professional conference proceedings
EventNordic Academy of Management Conference -
Duration: 1 Jan 1900 → …


ConferenceNordic Academy of Management Conference
Period1/01/00 → …


Information and knowledge are essential resources for businesses to maintain their competitiveness and to constantly develop further. Knowledge Management (KM) enables companies to develop their activities by having the right information at the right time, as well as by offering the tools to manage the skills and knowledge of the personnel. The aim of this paper is to empirically analyze how KM is operationalized in large and small and medium sized companies in Finland, and furthermore, what kinds of challenges the companies face in KM operationalization. The empirical study was carried out in spring 2014 as a web-based questionnaire survey and structured interviews. Results of the study provide direction for the development directions of KM in Finnish companies.


  • Knowledge Management, survey, large and small and medium sized companies

Publication forum classification

Field of science, Statistics Finland

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