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Localization of Storyboards for Cross-cultural User Studies

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationProceedings of the 14th International Conference on Mobile and Ubiquitous Multimedia
Place of PublicationNew York, NY, USA
PublisherACM
Pages200-209
Number of pages10
ISBN (Print)978-1-4503-3605-5
DOIs
Publication statusPublished - 2015
Publication typeA4 Article in a conference publication
EventInternational Conference on Mobile and Ubiquitous Multimedia -
Duration: 1 Jan 1900 → …

Conference

ConferenceInternational Conference on Mobile and Ubiquitous Multimedia
Period1/01/00 → …

Abstract

Storyboards are useful for presenting ideas visually to users helping them understand possible uses of technology allowing them to identify with use situations, especially when no prototypes are available to demonstrate. Storyboards are good for cross-cultural user studies, because they reduce the amount of text users with different native languages have to read. Storyboards are easy to implement in online surveys, which are convenient in gathering data from geographically dispersed groups of users. However, creating localized storyboards requires considering a number of culture related factors. Little research exists in Human-Computer Interaction about how to create localized storyboards for online UX surveys although the need for gathering global user feedback of technology products and services noticeable. We used two focus groups with Chinese participants to inform the design of localization of storyboards for an online survey. Results showed that localization was successful and some design implications were found of localizing storyboards.

Keywords

  • cross-cultural user studies, localization, online surveys, storyboards

Publication forum classification

Field of science, Statistics Finland