Measuring performance of a service system - from organizations to customer-perceived performance
Research output: Contribution to journal › Article › Scientific › peer-review
Details
Original language | English |
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Pages (from-to) | 73-86 |
Number of pages | 15 |
Journal | Measuring Business Excellence |
Volume | 18 |
Issue number | 3 |
DOIs | |
Publication status | Published - 2014 |
Publication type | A1 Journal article-refereed |