Measuring performance of a service system - from organizations to customer-perceived performance
Research output: Contribution to journal › Article › Scientific › peer-review
Details
| Original language | English |
|---|---|
| Pages (from-to) | 73-86 |
| Number of pages | 15 |
| Journal | Measuring Business Excellence |
| Volume | 18 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 2014 |
| Publication type | A1 Journal article-refereed |