MYSTERY SHOPPERS RECOGNISING KNOWLEDGE SHARING BARRIERS IN HIGHER EDUCATION
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
|Title of host publication||ICERI2015 Proceedings|
|Subtitle of host publication||8th annual International Conference of Education, Research and Innovation Seville (Spain). 16th - 18th of November, 2015.|
|Publication status||Published - 16 Nov 2015|
|Publication type||A4 Article in a conference publication|
|Event||International Conference of Education, Research and Innovation - |
Duration: 1 Jan 1900 → …
|Conference||International Conference of Education, Research and Innovation|
|Period||1/01/00 → …|
There were 45 students from all faculties participating in a mystery shopper project in a Finnish university of technology. They observed their learning experience for six weeks in order to supplement data from other sources, to add a student voice on the process of developing learning and teaching in higher education.
The research approach represents qualitative content analysis in which knowledge-sharing barriers were recognised from the qualitative mystery shopper data. The results identify teaching practises that contribute to creating knowledge sharing barriers. More detailed and almost real-time contextual activity sampling is suggested as a method for further study and also an avenue for instant feedback for teaching staff. The results will provide data on current knowledge practices and learning processes in a technical university in Finland.