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OP2A: How to improve the quality of the web portal of open source software products

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationWeb Information Systems and Technologies - 7th International Conference, WEBIST 2011, Revised Selected Papers
PublisherSpringer Verlag
Pages149-162
Number of pages14
ISBN (Print)9783642280818
DOIs
Publication statusPublished - 2011
Externally publishedYes
Publication typeA4 Article in a conference publication
Event7th International Conference on Web Information Systems and Technologies, WEBIST 2011 - Noordwijkerhout, Netherlands
Duration: 6 May 20119 May 2011

Publication series

NameLecture Notes in Business Information Processing
Volume101 LNBIP
ISSN (Print)1865-1348

Conference

Conference7th International Conference on Web Information Systems and Technologies, WEBIST 2011
CountryNetherlands
CityNoordwijkerhout
Period6/05/119/05/11

Abstract

Open Source Software (OSS) communities do not often invest in marketing strategies to promote their products in a competitive way. Even the home pages of the web portals of well-known OSS products show technicalities and details that are not relevant for a fast and effective evaluation of the product's qualities. So, final users and even developers who are interested in evaluating and potentially adopting an OSS product are often negatively impressed by the quality perception they have from the web portal of the product and turn to proprietary software solutions or fail to adopt OSS that may be useful in their activities. In this paper, we define OP2A, an evaluation model and we derive a checklist that OSS developers and web masters can use to design (or improve) their web portals with all the contents that are expected to be of interest for OSS final users. We exemplify the use of the model by applying it to the Apache Tomcat web portal and we apply the model to 47 web sites of well-known OSS products to highlight the current deficiencies that characterize these web portals.

Keywords

  • Open source software, Quality perception, Web portal quality model, Web portals quality assessment