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Perceived Impacts as User Experience Components in Mobile News Making with Smartphones

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review


Original languageEnglish
Title of host publicationEmerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices
EditorsJoanna Lumsden
PublisherIGI Global
Number of pages21
ISBN (Electronic)9781466685840
ISBN (Print)9781466685833
Publication statusPublished - 2015
Publication typeA3 Part of a book or another research book


This chapter discusses users’ perceptions of system impacts as one of the user experience components. Findings from twelve case studies on mobile news making with smartphones are summarized, focusing on the perceived impacts of system use and system characteristics that can contribute to user’s perception of system quality. The findings indicate that the perceived impacts of system, i.e., the benefits and costs, for the mobile user, activity, outcome (news and news content), and journalism are important for understanding user experience and therefore the overall evaluative judgments of the system.


  • user experience, Impact, component, impression, perceived impact, benefit, cost, mobile work, mobile system, news making, mobile, work, outcome, news, content, work tool, smartphone, journalism

Publication forum classification

Field of science, Statistics Finland