Tampere University of Technology

TUTCRIS Research Portal

Performance management practices in construction business - a service recovery perspective

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

  1. NEMO: S NEMO - Business Value From Negative Emotions

    Lönnqvist, A. M. O., Vuolle, M., Käpylä, J., Salonius, H. & Sillanpää, V.

    1/01/1431/03/16

    Project: Tekes