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Problems of enterprise architecture adoption in the public sector: root causes and some solutions

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Details

Original languageEnglish
Title of host publicationInformation technology governance in public organizations: theory and practice
EditorsLazar Rusu, Gianluigi Viscusi
PublisherSpringer International Publishing
Pages177-198
ISBN (Electronic)978-3-319-58978-7
ISBN (Print)978-3-319-58977-0
DOIs
Publication statusPublished - 18 Aug 2017
Publication typeA3 Part of a book or another research book

Publication series

NameIntegrated Series in Information Systems
ISSN (Electronic)1571-0270

Abstract

Enterprise architecture (EA) is a comprehensive approach aimed at understanding and aligning an organization’s business strategy and processes, information resources, and information technologies. However, implementing this approach in an organization is not an easy task as organizations have their preexisting siloes and fragmented procedures and departments. Comprehensive, inter-organizational practices, such as EA, usually break old procedures and habits, shift decision-making power, and challenge old values. This makes EA endeavors extremely difficult. In this paper, we conduct a qualitative multiple-case study. We use institutional theory to identify problems and their root causes in EA adoption in three cases. We also discuss possible solutions—by identifying eight root causes and several examples, both successful and not-so-successful—to mitigate or overcome these problems. We also argue that institutional theory and its three pillars provide a usable lens to analyze EA adoption.

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