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Project change stakeholder communication

Research output: Contribution to journalArticleScientificpeer-review

Details

Original languageEnglish
Pages (from-to)1579-1595
Number of pages17
JournalInternational Journal of Project Management
Volume34
Issue number8
DOIs
Publication statusPublished - 1 Nov 2016
Publication typeA1 Journal article-refereed

Abstract

This action-based qualitative case study explores how the project communication routines affect stakeholder engagement during change management process and evolve project culture. With an inductive design, this research studies change communication practices in two different case contexts. The results underline the fact that an effective communication ensures stakeholder participation in the change management processes through teamwork and empowerment, whereas lacking communication routines lead to a rational and straightforward project culture where task performance and efficiency are preferred over stakeholder involvement. Theoretical results suggest that project communication planning requires more attention on the know-how of stakeholders than the current stakeholder evaluation models instruct.

Keywords

  • Action research, Change management, Communication management, Project culture, Project management, Stakeholder know-how, Stakeholders

Publication forum classification

Field of science, Statistics Finland