Tampere University of Technology

TUTCRIS Research Portal

Requirements from industrial internet for innovations in advanced industrial services

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Standard

Requirements from industrial internet for innovations in advanced industrial services. / Martinsuo, Miia; Laurila, Fanni.

Proceedings of the 25th Innovation and Product Development Management Conference. European Institute for Advanced Studies in Management, EIASM, 2018. (International Product Development Management Conference).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Harvard

Martinsuo, M & Laurila, F 2018, Requirements from industrial internet for innovations in advanced industrial services. in Proceedings of the 25th Innovation and Product Development Management Conference. International Product Development Management Conference, European Institute for Advanced Studies in Management, EIASM, Innovation and Product Development Management Conference, 10/06/18.

APA

Martinsuo, M., & Laurila, F. (2018). Requirements from industrial internet for innovations in advanced industrial services. In Proceedings of the 25th Innovation and Product Development Management Conference (International Product Development Management Conference). European Institute for Advanced Studies in Management, EIASM.

Vancouver

Martinsuo M, Laurila F. Requirements from industrial internet for innovations in advanced industrial services. In Proceedings of the 25th Innovation and Product Development Management Conference. European Institute for Advanced Studies in Management, EIASM. 2018. (International Product Development Management Conference).

Author

Martinsuo, Miia ; Laurila, Fanni. / Requirements from industrial internet for innovations in advanced industrial services. Proceedings of the 25th Innovation and Product Development Management Conference. European Institute for Advanced Studies in Management, EIASM, 2018. (International Product Development Management Conference).

Bibtex - Download

@inproceedings{362578ae129c45a492dcb5a028cc6bac,
title = "Requirements from industrial internet for innovations in advanced industrial services",
abstract = "Manufacturing firms are experimenting with the possibilities of the Industrial Internet, while at the same time adding services and service-related business models to their offerings. Previous research is not, yet, clear on how these simultaneous transformations are handled, particularly when firms being to offer more advanced industrial services. The objective in this study is to identify the key expectations and requirements that an industrial system manufacturer faces, when adopting Industrial Internet and innovating advanced industrial services for its business customers. A single case study was carried out in a manufacturing firm offering complex industrial systems and related services to business customers. Seventeen interviews and three workshops were carried out, to collect data. The results show that the manufacturing firms need novel segmentation criteria, to map their customer base and its prospects for advanced services. Four systemic requirements are identified, for the manufacturing firm to benefit from the Industrial Internet in advanced industrial services. As Industrial Internet can enable advanced services that are highly systemic in nature, service innovations require that the business ecosystem is engaged in the development work together with the manufacturing firm.",
author = "Miia Martinsuo and Fanni Laurila",
note = "INT=ttj,{"}Laurila, Fanni{"}",
year = "2018",
month = "6",
language = "English",
series = "International Product Development Management Conference",
publisher = "European Institute for Advanced Studies in Management, EIASM",
booktitle = "Proceedings of the 25th Innovation and Product Development Management Conference",

}

RIS (suitable for import to EndNote) - Download

TY - GEN

T1 - Requirements from industrial internet for innovations in advanced industrial services

AU - Martinsuo, Miia

AU - Laurila, Fanni

N1 - INT=ttj,"Laurila, Fanni"

PY - 2018/6

Y1 - 2018/6

N2 - Manufacturing firms are experimenting with the possibilities of the Industrial Internet, while at the same time adding services and service-related business models to their offerings. Previous research is not, yet, clear on how these simultaneous transformations are handled, particularly when firms being to offer more advanced industrial services. The objective in this study is to identify the key expectations and requirements that an industrial system manufacturer faces, when adopting Industrial Internet and innovating advanced industrial services for its business customers. A single case study was carried out in a manufacturing firm offering complex industrial systems and related services to business customers. Seventeen interviews and three workshops were carried out, to collect data. The results show that the manufacturing firms need novel segmentation criteria, to map their customer base and its prospects for advanced services. Four systemic requirements are identified, for the manufacturing firm to benefit from the Industrial Internet in advanced industrial services. As Industrial Internet can enable advanced services that are highly systemic in nature, service innovations require that the business ecosystem is engaged in the development work together with the manufacturing firm.

AB - Manufacturing firms are experimenting with the possibilities of the Industrial Internet, while at the same time adding services and service-related business models to their offerings. Previous research is not, yet, clear on how these simultaneous transformations are handled, particularly when firms being to offer more advanced industrial services. The objective in this study is to identify the key expectations and requirements that an industrial system manufacturer faces, when adopting Industrial Internet and innovating advanced industrial services for its business customers. A single case study was carried out in a manufacturing firm offering complex industrial systems and related services to business customers. Seventeen interviews and three workshops were carried out, to collect data. The results show that the manufacturing firms need novel segmentation criteria, to map their customer base and its prospects for advanced services. Four systemic requirements are identified, for the manufacturing firm to benefit from the Industrial Internet in advanced industrial services. As Industrial Internet can enable advanced services that are highly systemic in nature, service innovations require that the business ecosystem is engaged in the development work together with the manufacturing firm.

M3 - Conference contribution

T3 - International Product Development Management Conference

BT - Proceedings of the 25th Innovation and Product Development Management Conference

PB - European Institute for Advanced Studies in Management, EIASM

ER -