Tampere University of Technology

TUTCRIS Research Portal

Publications

  1. Published

    The adoption of green initiatives in logistics service providers-a strategic perspective

    Isaksson, K., Evangelista, P., Huge-Brodin, M., Liimatainen, H. & Sweeney, E., 2017, In : International Journal of Business and Systems Research. 11, 4, p. 349-364 16 p.

    Research output: Contribution to journalArticleScientificpeer-review

  2. Published

    Institutionalization process of service innovation: Overcoming competing institutional logics in service ecosystems.

    Jaakkola, E., Aarikka-Stenroos, L. & Ritala, P., 17 Oct 2018, Handbook of service science, Volume II. New York: Springer. . Maglio, P. P., Kieliszewski, C. A., Spohrer, J. C., Lyons, K., Sawatani, Y. & Patricio, L. (eds.). New York: Springer, p. 497-516 20 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

  3. Published

    Customer referencing as business actor engagement behavior – Creating value in and beyond triadic settings

    Jaakkola, E. & Aarikka-Stenroos, L., May 2019, In : Industrial Marketing Management. 21, 2, p. 237-252

    Research output: Contribution to journalArticleScientificpeer-review

  4. Published

    Applying performance measurement in service operations: analysis of contextual differences

    Jääskeläinen, A. & Laihonen, H., 2014, In : International Journal of Business Performance Management. 15, 3, p. 243-261 19 p.

    Research output: Contribution to journalArticleScientificpeer-review

  5. Published

    Productivity analysis of public services: An application of data mining

    Jääskeläinen, A., Kujansivu, P. & Väisänen, J., 2010, Data Mining in Public and Private Sector: Organizational and Government Applications. Syväjärvi, A. & Stenvall, J. (eds.). Hershey: INFORMATION SCIENCE REFERENCE, p. 83-104 22 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

  6. Published

    Overcoming challenges in the implementation of performance measurement - Case studies in public welfare services

    Jääskeläinen, A. & Sillanpää, V., 2013, In : International Journal of Public Sector Management. 26, 6, p. 440-454 15 p.

    Research output: Contribution to journalArticleScientificpeer-review

  7. Published

    Arvoa palvelutuotannon mittareista

    Jääskeläinen, A., Laihonen, H., Lönnqvist, A., Pekkola, S., Sillanpää, V. & Ukko, J., 2013, Tampere: Tampereen Teknillinen Yliopisto. Tiedonhallinnan ja logistiikan laitos. 67 p.

    Research output: Book/ReportBookProfessional

  8. Published

    A contingency approach to performance measurement in service operations

    Jääskeläinen, A., Laihonen, H., Lönnqvist, A., Palvalin, M., Sillanpää, V., Pekkola, S. & Ukko, J., 2012, In : Measuring Business Excellence. 16, 1, p. 43-52

    Research output: Contribution to journalArticleScientificpeer-review

  9. Published

    Innostava tuottavuuden mittaaminen

    Jääskeläinen, A., Laihonen, H. & Lönnqvist, A., 2010, In : Työn Tuuli. 1/2010, p. 67-73

    Research output: Contribution to journalArticleScientificpeer-review

  10. Published

    Distinctive features of service performance measurement

    Jääskeläinen, A., Laihonen, H. & Lönnqvist, A., 2014, In : International Journal of Operations and Production Management. 34, 12, p. 1466-1486 21 p.

    Research output: Contribution to journalArticleScientificpeer-review

  11. Published

    Key Development Areas for Service Performance Measurement: Evidence from Finland

    Jääskeläinen, A., Laihonen, H., Lönnqvist, A., Pekkola, S. & Ukko, J., 2012, PMA Conference, Performance management: From strategy to delivery, 11-13 July 2012, Cambridge, UK. Cambridge, UK: Performance Management Association PMA, p. 1-12 12 p. (Performance Management Association Conference).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  12. Published

    A strategy framework for performance measurement in the public sector

    Jääskeläinen, A. & Laihonen, H., 2014, In : Public Money and Management. 34, 5, p. 355-362 8 p.

    Research output: Contribution to journalArticleScientificpeer-review

  13. Published

    Public service productivity: how to capture outputs?

    Jääskeläinen, A. & Lönnqvist, A., 2011, In : International Journal of Public Sector Management. 24, 4, p. 289-302

    Research output: Contribution to journalArticleScientificpeer-review

  14. Published

    Overcoming the Specific Challenges in the Performance Measurement of Knowledge-intensive Organizations

    Jääskeläinen, A. & Laihonen, H., 2012, Proceedings of IFKAD-KCWS 2012, 7th International Forum on Knowledge Asset Dynamics, 13-15 June, 2012, Matera, Italy. Schiuma, G., Spender, JC. & Yigitcanlar, T. (eds.). Matera, Italy: Institute of Knowledge Asset Management, p. 918-937 (International Forum on Knowledge Asset Dynamics).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  15. Published

    Tyytyväiset asiakkaat julkisten palvelujen laadun mittaajina

    Jääskeläinen, A. & Laihonen, H., 2013, In : Kuntalehti. 16, p. 60 1 p.

    Research output: Contribution to journalArticleProfessional

  16. Published

    Mittaustieto henkilöstölähtöisen tuloksellisuustyön tukena

    Jääskeläinen, A. & Laihonen, H., 2014, Henkilöstöjohtaminen kurkiauran kärkeen - Uudistumisen sykettä palveluihin. Pakarinen, T. & Mäki, T. (eds.). Porvoo: EDITA PUBLISHING OY, p. 105-116 12 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientific

  17. Published

    Knowledge work productivity measurement: Case study in a municipal administration

    Jääskeläinen, A. & Lönnqvist, A., 2010, 16th World Procutivity Congress and European Productivity Conference, 2-5 November, 2010, Turkey. p. 1-14 14 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  18. Published

    Evaluating the factors of success in the performance measurement system development of two public services

    Jääskeläinen, A. & Sillanpää, V., 2010, EURAM 2010, European Academy of Management Conference, 19-22 May, 2010, Rome, Italy. p. 1-18 18 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  19. Published

    Analytical framework for assessing performance measurement practices in service operations

    Jääskeläinen, A., Laihonen, H., Lönnqvist, A., Palvalin, M., Sillanpää, V., Pekkola, S. & Ukko, J., 2011, Proceedings of 6th International Forum on Knowledge Asset Dynamics IFKAD, 15-17 June 2011, Tampere, Finland. Matera, Italy: Institute of Knowledge Asset Management, p. 815-829

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  20. Published

    The use of performance measurement information in the work of middle managers

    Jääskeläinen, A. & Luukkanen, N., 2017, In : International Journal of Productivity and Performance Management. 66, 4, p. 479-499 21 p.

    Research output: Contribution to journalArticleScientificpeer-review

  21. Published

    Value in buyer-supplier relationships: the impact of relational purchasing practices

    Jääskeläinen, A., Thitz, O., Heikkilä, J. & Nenonen, S., 2017, Proceedings of 26th Ipsera Conference, Budapest - Balatonfüred, 9-12 April, 2017..

    Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

  22. Published

    Hankintatoimen kyky luoda arvoa kehittyy

    Jääskeläinen, A., Heikkilä, J. & Thitz, O., May 2017, In : Osto&Logistiikka. 3/2017, p. 52-53

    Research output: Contribution to journalArticleGeneral public

  23. Published

    Mittareista lisäarvoa palveluiden kehittämiseen

    Jääskeläinen, A., 2017, Palvelukehittämisen teemajulkaisu. Rajahonka, M. (ed.). Xamk Kehittää 16, Kaakkois-Suomen ammattikorkeakoulu, p. 23-27

    Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

  24. Published

    The role of performance measurement in supplier-buyer value-creation

    Jääskeläinen, A., Thitz, O. & Heikkilä, J., 2017, Proceedings of 9th Conference on Performance Measurement and Management Control: 13-15 September 2017, Nice, France. EIASM, (Conference on Performance Measurement and Management Control).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  25. Published

    ProcuValue Value Creating Procurement: Project Report

    Jääskeläinen, A., Heikkilä, J. & Thitz, O., 2017, Tampere: Tampere University of Technology. Industrial and Information Management. 79 p.

    Research output: Book/ReportCommissioned reportProfessional

  26. Published

    Toimittaja-asiakassuhteet vaativat edelleen kehittämistä

    Jääskeläinen, A., Heikkilä, J. & Thitz, O., Oct 2017, In : Stoori. 3, p. 24-27 4 p.

    Research output: Contribution to journalArticleProfessional

  27. Published

    Stimuli of collaboration in product development: a case study in a project manufacturing company

    Jääskeläinen, A., Heikkilä, J., Hiidensalo, A. & Thitz, O., 2017, In : Management and Production Engineering Review. 8, 4, p. 13–26 14 p.

    Research output: Contribution to journalArticleScientificpeer-review

  28. Published

    Prerequisites for performance measurement supporting purchaser-supplier collaboration

    Jääskeläinen, A. & Thitz, O., 2018, In : Benchmarking. 25, 1, p. 120-137 18 p.

    Research output: Contribution to journalArticleScientificpeer-review

  29. Published

    Generating the optimal supplier solution: A social capital perspective

    Jääskeläinen, A., Schiele, H., Aarikka-Stenroos, L. & Heikkilä, J., 2018, Proceedings of IPSERA 2018 conference: 25-28. March, Athens, Greece. . IPSERA, 16 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

  30. Published

    A social capital perspective on gaining optimal solutions from suppliers as preferred customer

    Jääskeläinen, A., Schiele, H. & Aarikka-Stenroos, L., 2018, Academy of Management Proceedings. 1 ed. Academy of Management AOM, Vol. 2018. (Academy of Management Proceedings; vol. 2018, no. 1).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  31. Published

    Comparison of performance measurement in different purchasing and supply management practices

    Jääskeläinen, A., 2018, In : International Journal of Productivity and Performance Management. 67, 8, p. 1290-1309 20 p.

    Research output: Contribution to journalArticleScientificpeer-review

  32. Published

    Purchasing and supply management practices in customer value creation

    Jääskeläinen, A. & Heikkilä, J., 1 Jan 2019, In : Supply Chain Management. 24, 3

    Research output: Contribution to journalArticleScientificpeer-review

  33. Published

    Obtaining the best supplier solutions: current behavior and future expectations

    Jääskeläinen, A., Schiele, H. & Heikkilä, J., 2019, Proceedings of the 28th IPSERA 2019 conference: Milan, Italy, 14-17 April, 2019. .

    Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

  34. Published

    A model for profiling information and knowledge management in the public sector

    Jääskeläinen, A., Sillanpää, V. & Helander, N., 2019, Proceedings of 14th IFKAD 2019 conference: Matera, Italy, 5-7 June. . (Proceedings IFKAD).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  35. Published

    The role of performance management practices in gaining preferred customer status

    Jääskeläinen, A. & Korhonen, T., 2019, Proceedings of 26th Euroma 2019 conference: 17-19th June 2019, Helsinki, Finland. .

    Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

  36. Published

    Editorial: Pragmatic Constructivism for making a difference in organizations

    Jakobsen, M., Korhonen, T. & Laine, T., 2017, In : Proceedings of Pragmatic Constructivism. 7, 1

    Research output: Contribution to journalEditorialScientific

  37. Published

    Editorial: Special Issue on digitalization and the actor’s perspective, VIII Actor Reality Construction Conference

    Jakobsen, M., Korhonen, T. & Laine, T., 2018, In : Proceedings of Pragmatic Constructivism. 8, 1, p. 1-3 3 p.

    Research output: Contribution to journalEditorialScientific

  38. Published

    How Can Collaborative Augmented Reality Support Operative Work in the Facility Management Industry?

    Jalo, H., Pirkkalainen, H., Torro, O., Kärkkäinen, H., Puhto, J. & Kankaanpää, T., 2018, Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS: September 18-20, 2018, Seville, Spain. SciTePres, p. 41-51 11 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  39. Published

    Arvoverkkoa kokemassa - saaliina tuottavuutta ja innovaatioita

    Jalonen, H., Aarva, K., Juntunen, P., Laihonen, H., Laitinen, I. & Lönnqvist, A., 2011, Helsinki: Suomen Kuntaliitto. 165 p.

    Research output: Book/ReportBookScientificpeer-review

  40. Published

    Tietojohtaminen osaksi kunnan strategista johtamista

    Jalonen, H., Laihonen, H. & Lönnqvist, A., 2012, In : Hallinnon Tutkimus. 31, 2, p. 138-147

    Research output: Contribution to journalArticleScientificpeer-review

  41. Published

    Exploring the Critical Success Factors for Developing and Implementing A Predictive Capability in Business

    Jalonen, H. & Lönnqvist, A., 2011, In : Knowledge and Process Management. 18, 4, p. 207-219

    Research output: Contribution to journalArticleScientificpeer-review

  42. Published

    Tunnen, siis olen

    Jalonen, H., Vuolle, M., Hurmerinta, L. & Heinonen, L., 29 Feb 2016, Negatiiviset tunteet - positiivinen bisnes. Jalonen, H., Vuolle, M. & Heinonen, L. (eds.). Helsinki: Talentum Pro, p. 241-247 7 p.

    Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

  43. Published

    Developing a conceptual model for the relationship between social media behavior, negative consumer emotions and brand disloyalty

    Jalonen, H. & Jussila, J., 13 Sep 2016, Social media: the good, the bad, and the ugly: 15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13–15, 2016, Proceedings. Dwivedi, Y., Mäntymäki, M., Ravishankar, M. N., Janssen, M., Clement, M., Slade, E. L., Rana, N. P., Al-Sharhan, S. & Simintiras, A. C. (eds.). Swansea: Springer, p. 134-145 12 p. (Lecture notes in computer science; vol. 9844).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  44. Published

    The nexus between social media behaviour, negative consumer emotions and brand disloyalty

    Jalonen, H. & Jussila, J., 11 Nov 2016.

    Research output: Other conference contributionPaper, poster or abstractScientific

  45. Published

    The evaluation of the collocational method in the marketing context

    Järvi, P., Magnusson, C. & Vanharanta, H., 2012, Readings in Business & Administrative Sciences. Korukonda, A. R. (ed.). Saabruecken: LAP LAMBERT Academic Publishing, p. 432-440

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

  46. Published

    Language Learning in Task Management and Task Accomplishment In Higher Education Perspectives on Content and Language Integrated Learning

    Jauni, H. & Niemelä, N., 2014, HEPCLIL, Higher Education Perspectives on CLIL, University of Vic - Central University of Catalonia, VIC, 27 and 28 March 2014. p. 183-203 11 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  47. Published

    Offshoring versus backshoring: Empirically derived bundles of relocation drivers, and their relationship with benefits

    Johansson, M., Olhager, J., Heikkilä, J. & Stentoft, J., Jun 2019, In : Journal of Purchasing & Supply Management. 25, 3, 9 p.

    Research output: Contribution to journalArticleScientificpeer-review

  48. Published

    Innovation-related benefits of social media in Business-to-Business customer relationships

    Jussila, J. J., Kärkkäinen, H. & Leino, M., 2013, In : International Journal of Advanced Media and Communication. 5, 1, p. 4-18 15 p.

    Research output: Contribution to journalArticleScientificpeer-review

  49. Published

    New era of Business Analytics - Making sense of business ecosystems

    Jussila, J., Kärkkäinen, H., Kortelainen, S., Huhtamäki, J., Aho, T. & Tebest, T., 2014, Academic MindTrek Conference 2014, Tampere, Finland, November 4-6, 2014. Lugmayr, A., Franssila, H. & Paavilainen, J. (eds.). New York, NY: ACM, p. 276-278 3 p. (MindTrek Conference).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  50. Published

    Value added of social media in open innovation community - the perspective of a community hosting company that produces B2B products

    Jussila, J., Aramo-Immonen, H., Kärkkäinen, H. & Lyytikkä, J., 2014, Academic MindTrek Conference 2014, Tampere, Finland, November 4-6, 2014. Lugmayr, A., Franssila, H. & Paavilainen, J. (eds.). New York, NY: The Association for Computing Machinery, ACM, p. 120-126 7 p. (MindTrek Conference).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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