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Technostress and social networking services: Uncovering strains and their underlying stressors

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationNordic Contributions in IS Research - 8th Scandinavian Conference on Information Systems, SCIS 2017, Proceedings
PublisherSpringer Verlag
Pages41-53
Number of pages13
ISBN (Print)9783319646947
DOIs
Publication statusPublished - 2017
Publication typeA4 Article in a conference publication
EventSCANDINAVIAN CONFERENCE ON INFORMATION SYSTEMS -
Duration: 1 Jan 1900 → …

Publication series

NameLecture Notes in Business Information Processing
Volume294
ISSN (Print)1865-1348

Conference

ConferenceSCANDINAVIAN CONFERENCE ON INFORMATION SYSTEMS
Period1/01/00 → …

Abstract

Numerous users of social networking sites and services (SNS) suffer from technostress and its various strains that hinder well-being. Despite a growing research interest on technostress, the extant studies have not explained what kinds of various strains can SNS use create and how can these strains be traced back to different stressors. To address this gap in research, we employed a qualitative approach by narrative interviews. As a contribution, our findings introduce four SNS strains (concentration problems, sleep problems, identity problems, and social relation problems) and explain how they link with different underlying SNS stressors. As practical implications, the findings of this study can help technostressed users to identify their SNS strains, understand how they are created, and increase their possibilities to avoid the strains in the future.

Keywords

  • Social networking services, Social networking sites, Strains, Stressors, Technostress

Publication forum classification

Field of science, Statistics Finland