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The Finnish you – An interactive storytelling application for an airport environment

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationMindtrek 2018 - Proceedings of the 22nd International Academic Mindtrek Conference
PublisherACM
Pages182-191
Number of pages10
ISBN (Electronic)9781450365895
DOIs
Publication statusPublished - 10 Oct 2018
Publication typeA4 Article in a conference publication
EventInternational Academic Mindtrek Conference - Tampere, Finland
Duration: 10 Oct 201811 Oct 2018

Conference

ConferenceInternational Academic Mindtrek Conference
CountryFinland
CityTampere
Period10/10/1811/10/18

Abstract

Traveling should be full of excitement and new experiences. However, a chaotic airport environment and constant waiting often halt these pleasurable feelings. Although passengers can spend their time shopping, they are unlikely to connect personally to the products. Furthermore, airport services seldom highlight the local culture that passengers miss by being confined to the airport. To address these shortcomings, we present a mobile web-application, called “The Finnish You”. Utilizing the elements of interactive storytelling and gamification, the application guides users through shops and brands in the airport while teaching about the local culture in a personalized way. The application was tested in a user study with nine participants in a controlled office environment and was seen as a satisfactory way to spend time waiting in the airport. Our findings show how a personalized storytelling approach may convert ordinary shopping activity into a culture-learning adventure. We further suggest implications for the design of storytelling applications regarding the airport context of use.

Keywords

  • Airport Environment, Digital Storytelling, Gamification, Mobile Web-Application, User Experience

Publication forum classification

Field of science, Statistics Finland