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The role of interactive practice in business performance

Research output: Contribution to journalArticleScientificpeer-review

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The role of interactive practice in business performance. / Feng, Chao; Xi, Nannan; Zhuang, Guijun; Hamari, Juho.

In: Industrial Management and Data Systems, Vol. 120, No. 8, 07.2019, p. 1521-1542.

Research output: Contribution to journalArticleScientificpeer-review

Harvard

Feng, C, Xi, N, Zhuang, G & Hamari, J 2019, 'The role of interactive practice in business performance', Industrial Management and Data Systems, vol. 120, no. 8, pp. 1521-1542. https://doi.org/10.1108/IMDS-01-2020-0042

APA

Feng, C., Xi, N., Zhuang, G., & Hamari, J. (2019). The role of interactive practice in business performance. Industrial Management and Data Systems, 120(8), 1521-1542. https://doi.org/10.1108/IMDS-01-2020-0042

Vancouver

Feng C, Xi N, Zhuang G, Hamari J. The role of interactive practice in business performance. Industrial Management and Data Systems. 2019 Jul;120(8):1521-1542. https://doi.org/10.1108/IMDS-01-2020-0042

Author

Feng, Chao ; Xi, Nannan ; Zhuang, Guijun ; Hamari, Juho. / The role of interactive practice in business performance. In: Industrial Management and Data Systems. 2019 ; Vol. 120, No. 8. pp. 1521-1542.

Bibtex - Download

@article{f54e9b78df7845a2b62a22e631437350,
title = "The role of interactive practice in business performance",
abstract = "PurposeDespite the relatively long research continuum on IT capability and performance, the “IT capability-performance” link has remained hazy especially related to the mediating role of IT-based communication and networking overall. Therefore, this study investigates how IT capability affects Internet interactive practice and how it further affects marketing effectiveness and firm success.Design/methodology/approachThe authors collected the survey data from 504 manufacturers in China, and structural equation modeling is used to test the hypotheses.FindingsThe results indicate that (1) IT capability has positive effects on both interorganizational systems (IOS)-enabled and social media (SM)-enabled interactive practice; (2) IOS-enabled interactive practice has a significant positive effect on both marketing and financial performance while SM-enabled interactive practice has a positive effect on marketing performance but no effect on financial performance; (3) IOS-enabled interactive practice mediates the effect of IT capability on marketing and financial performance while SM-enabled interactive practice only mediates the effect of IT capability on marketing performance; (4) marketing performance mediates the impact of IOS-enabled and SM-enabled interactive practice on financial performance.Originality/valueThis study has highlighted the role of social media practice in the relationship between IT capability and firm performance, which makes certain theoretical contributions to the existing research.",
author = "Chao Feng and Nannan Xi and Guijun Zhuang and Juho Hamari",
year = "2019",
month = "7",
doi = "10.1108/IMDS-01-2020-0042",
language = "English",
volume = "120",
pages = "1521--1542",
journal = "Industrial Management and Data Systems",
issn = "0263-5577",
publisher = "Emerald",
number = "8",

}

RIS (suitable for import to EndNote) - Download

TY - JOUR

T1 - The role of interactive practice in business performance

AU - Feng, Chao

AU - Xi, Nannan

AU - Zhuang, Guijun

AU - Hamari, Juho

PY - 2019/7

Y1 - 2019/7

N2 - PurposeDespite the relatively long research continuum on IT capability and performance, the “IT capability-performance” link has remained hazy especially related to the mediating role of IT-based communication and networking overall. Therefore, this study investigates how IT capability affects Internet interactive practice and how it further affects marketing effectiveness and firm success.Design/methodology/approachThe authors collected the survey data from 504 manufacturers in China, and structural equation modeling is used to test the hypotheses.FindingsThe results indicate that (1) IT capability has positive effects on both interorganizational systems (IOS)-enabled and social media (SM)-enabled interactive practice; (2) IOS-enabled interactive practice has a significant positive effect on both marketing and financial performance while SM-enabled interactive practice has a positive effect on marketing performance but no effect on financial performance; (3) IOS-enabled interactive practice mediates the effect of IT capability on marketing and financial performance while SM-enabled interactive practice only mediates the effect of IT capability on marketing performance; (4) marketing performance mediates the impact of IOS-enabled and SM-enabled interactive practice on financial performance.Originality/valueThis study has highlighted the role of social media practice in the relationship between IT capability and firm performance, which makes certain theoretical contributions to the existing research.

AB - PurposeDespite the relatively long research continuum on IT capability and performance, the “IT capability-performance” link has remained hazy especially related to the mediating role of IT-based communication and networking overall. Therefore, this study investigates how IT capability affects Internet interactive practice and how it further affects marketing effectiveness and firm success.Design/methodology/approachThe authors collected the survey data from 504 manufacturers in China, and structural equation modeling is used to test the hypotheses.FindingsThe results indicate that (1) IT capability has positive effects on both interorganizational systems (IOS)-enabled and social media (SM)-enabled interactive practice; (2) IOS-enabled interactive practice has a significant positive effect on both marketing and financial performance while SM-enabled interactive practice has a positive effect on marketing performance but no effect on financial performance; (3) IOS-enabled interactive practice mediates the effect of IT capability on marketing and financial performance while SM-enabled interactive practice only mediates the effect of IT capability on marketing performance; (4) marketing performance mediates the impact of IOS-enabled and SM-enabled interactive practice on financial performance.Originality/valueThis study has highlighted the role of social media practice in the relationship between IT capability and firm performance, which makes certain theoretical contributions to the existing research.

U2 - 10.1108/IMDS-01-2020-0042

DO - 10.1108/IMDS-01-2020-0042

M3 - Article

VL - 120

SP - 1521

EP - 1542

JO - Industrial Management and Data Systems

JF - Industrial Management and Data Systems

SN - 0263-5577

IS - 8

ER -