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'They do not get along without us and we do not get along without them...': Uncertainty in information system development

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Original languageEnglish
Title of host publicationProceedings of the 48th Annual Hawaii International Conference on System Sciences
Number of pages10
ISBN (Print)9781479973675
Publication statusPublished - 26 Mar 2015
Publication typeA4 Article in a conference publication
EventAnnual Hawaii International Conference on System Sciences -
Duration: 1 Jan 1900 → …


ConferenceAnnual Hawaii International Conference on System Sciences
Period1/01/00 → …


This paper discusses about issues related to un-certainties when developing information system in inter-organizational relationships (IORs). The study is a part of longitudinal grounded theory study where a business critical information system development (ISD) project is retrospectively followed over a time period of a one and half year. The main actors are two private sector organizations that share a long common ISD history and mutual trust. In the course of the project, prevailing optimism among actors generated uncertainties about the outcome and over-all success of the project. The paper presents sources and consequences of those uncertainties from the IOR viewpoint. The findings provide new insights on the earlier studies of a dynamic nature of trust and uncertainties in ISD cooperation.

ASJC Scopus subject areas


  • Grounded theory, Information system development, Inter-organizational relationships, Uncertainty

Publication forum classification

Field of science, Statistics Finland