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Tietämyksenhallinta osana organisaation toimintaa – hallintaa vai hämmennystä?

Research output: Contribution to journalArticleScientificpeer-review


Original languageFinnish
Pages (from-to)310-325
Number of pages16
JournalHallinnon Tutkimus
Issue number4
Early online dateDec 2015
Publication statusPublished - 2015
Publication typeA1 Journal article-refereed


Knowledge Management as part of organizational operation – management
or confusion?
Information and knowledge are essential re- sources for businesses to maintain their com- petitiveness. Knowledge management (KM) en- ables companies to develop their activities using the right information at the right time. It also of- fers tools to manage and to exploit the skills and knowledge of personnel. There are many practi- cal challenges that organizations must systemat- ically identify and solve in order to get the most out of KM. The challenges of KM can be viewed from the viewpoints of uncertainty, complexity, ambiguity, and equivocality. Together they form a framework that enables us to analyze KM’s role in organizational operations. The purpose of this study is to empirically analyze the sta- tus of KM in large Finnish enterprises and to identify the related practical challenges in daily business operations. The study was carried out in spring 2014 through a web-based survey tar- geted at the 50 largest companies in Finland. By comparing the results of this study and a similar one conducted in 2002, it is possible to exam- ine the development of KM in large Finnish en- terprises. The results show the direction of the development of KM practices in large Finnish companies.


Publication forum classification

Field of science, Statistics Finland