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Towards Deeper Understanding of User Experience with Ubiquitous Computing Systems: Systematic Literature Review and Design Framework

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Details

Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2015
Subtitle of host publication15th IFIP TC 13 International Conference, Bamberg, Germany, September 14-18, 2015, Proceedings, Part III
PublisherSpringer Verlag
Pages384-401
Number of pages18
ISBN (Electronic)978-3-319-22698-9
ISBN (Print)978-3-319-22697-2
DOIs
Publication statusPublished - 2015
Publication typeA4 Article in a conference publication
EventIFIP TC.13 International Conference on Human-Computer Interaction - , Germany
Duration: 1 Jan 2015 → …

Publication series

NameLecture Notes in Computer Science
Volume9298
ISSN (Print)0302-9743

Conference

ConferenceIFIP TC.13 International Conference on Human-Computer Interaction
CountryGermany
Period1/01/15 → …

Abstract

Over the past decades, a plethora of innovative ubiquitous computing (ubicomp) systems have been constructed. The acceptance of the systems, however, depends on how users experience them in real contexts. While many of the ubicomp research projects include some form of user study, there is no overview of how user experience (UX) is approached in ubicomp research. To this end, we conducted a systematic literature review of ubicomp UX studies. Our findings reveal that users‘experiences with ubicomp systems have often been investigated in rather lightweight ways, for example by addressing basic usability issues, collecting ratings by simple, predetermined scales, or producing descriptions of general experiences such as fun and trust. Based on the findings we argue that a deeper and more fine-grained understanding of user experience would help developing more successful ubicomp systems. We propose a ubicomp UX framework that can help design and evaluate ubicomp systems with a desirable set of target experiences.

Publication forum classification

Field of science, Statistics Finland