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Use of equipment lifecycle data in industrial services

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Details

Original languageEnglish
Title of host publicationRESER 2015
Subtitle of host publication25th Annual RESER Conference
Place of PublicationCopenhagen
PublisherRESER European Association for Research on Services
Number of pages20
ISBN (Electronic)978-87-7349-921-4
Publication statusPublished - Sep 2015
Publication typeB3 Non-refereed article in conference proceedings
EventRESER European Association for Research on Services Conference - Copenhagen, Denmark
Duration: 10 Sep 201512 Sep 2015

Conference

ConferenceRESER European Association for Research on Services Conference
CountryDenmark
CityCopenhagen
Period10/09/1512/09/15

Abstract

Manufacturing firms can use equipment lifecycle data to enable industrial services. With the increased centrality of information technology, they may need cooperation with software providers, and this cooperation is still poorly understood. This study pursues increased understanding on the use of equipment lifecycle data in industrial services. An exploratory study with four software providers and two manufacturing firms reveals unexploited opportunities for industrial services through intensified triadic cooperation and clarifies the task division between manufacturing firms and software providers. A framework is suggested, on the conditions enabling and promoting success in the services based on equipment lifecycle data.

Keywords

  • equipment lifecycle, lifecycle data, industrial services

Publication forum classification

Field of science, Statistics Finland