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UX work in startups: Current practices and future needs

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Original languageEnglish
Title of host publicationAgile Processes in Software Engineering and Extreme Programming
Subtitle of host publication16th International Conference, XP 2015, Helsinki, Finland, May 25-29, 2015, Proceedings
PublisherSpringer Verlag
Number of pages12
ISBN (Print)9783319186115
Publication statusPublished - 2015
Publication typeA4 Article in a conference publication
EventInternational Conference on Agile Software Development -
Duration: 1 Jan 1900 → …

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


ConferenceInternational Conference on Agile Software Development
Period1/01/00 → …


Startups are creating innovative new products and services while seeking fast growth with little resources. The capability to produce software products with good user experience (UX) can help the startup to gain positive attention and revenue. Practices and needs for UX design in startups are not well understood. Research can provide insight on how to design UX with little resources as well as to gaps about what kind of better practices should be developed. In this paper we describe the results of an interview study with eight startups operating in Finland. Current UX practices, challenges and needs for the future were investigated. The results show that personal networks have a significant role in helping startups gain professional UX advice as well as user feedback when designing for UX. When scaling up startups expect usage data and analytics to guide them towards better UX design.

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