TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

A co-design study of digital service ideas in the bus context

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoHuman-Computer Interaction - INTERACT 2017 - 16th IFIP TC 13 International Conference, Proceedings
KustantajaSpringer Verlag
Sivut295-312
Sivumäärä18
ISBN (painettu)9783319677439
DOI - pysyväislinkit
TilaJulkaistu - 2017
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaIFIP TC13 CONFERENCE ON HUMAN-COMPUTER INTERACTION -
Kesto: 1 tammikuuta 1900 → …

Julkaisusarja

NimiLecture Notes in Computer Science
Vuosikerta10513
ISSN (painettu)0302-9743
ISSN (elektroninen)1611-3349

Conference

ConferenceIFIP TC13 CONFERENCE ON HUMAN-COMPUTER INTERACTION
Ajanjakso1/01/00 → …

Tiivistelmä

To enhance the desirability of public transportation, it is important to design for positive travel experience. The context of bus transportation has broad potential for utilization of novel, supplementary digital services beyond travel information. The aim of our research was to study bus passengers’ needs and expectations for future digital services and to develop initial service concept ideas through co-design. To this end, three Idea generating workshops with 24 participants were arranged. Our findings reveal six service themes that can be used as a basis of designing future digital traveling services: (1) Information at a glance while traveling, (2) Entertainment and entertaining activities, (3) Services that support social interaction, (4) Multiple channels to provide travel information, (5) Extra services for better travel experience, and (6) Services that people already expect to have. The themes are discussed and further elaborated in this paper.

Tutkimusalat

Julkaisufoorumi-taso

Latausten tilastot

Ei tietoja saatavilla