TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

A proposal for introducing digitalization in a city administration

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoInformation Technology and Systems
AlaotsikkoICITS: International Conference on Information Technology & Systems
ToimittajatÁ. Rocha , C. Ferrás , M. Paredes
KustantajaSpringer, Cham
Sivut83-92
Sivumäärä10
ISBN (painettu)978-3-030-11889-1
DOI - pysyväislinkit
TilaJulkaistu - 5 helmikuuta 2019
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaICITS: International Conference on Information Technology & Systems - Quito, Ecuador, Quito, Ecuador
Kesto: 6 helmikuuta 20198 helmikuuta 2019
http://icits.me/index.php?lang=en

Julkaisusarja

NimiAdvances in intelligent systems and computing
Vuosikerta918
ISSN (painettu)2194-5357
ISSN (elektroninen)2194-5365

Conference

ConferenceICITS: International Conference on Information Technology & Systems
LyhennettäICITS
MaaEcuador
KaupunkiQuito
Ajanjakso6/02/198/02/19
www-osoite

Tiivistelmä

Abstract. A medium sized city decided to uplift its services to the 21st century and take leap to the digital age. An upgrade in the services was decided to be made in ordere to better meet citizens’ expectations. The intention was clear; to enable later development towards the ultimate goal of digital channels being the preferred mean for running official errands by the year 2025. To introduce the new ways of operation, a Digiprogram was founded comprising numerous smaller, quicker experiments in various areas of city administration. The pro-gram needed an organization and we present pro and con notions of this initia-tive to act as preliminary report on a way to introduce service innovation to a city administration.