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Accidentally Successful Searching: Users' Perceptions of a Digital Library

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Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoProceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval
JulkaisupaikkaNew York, NY, USA
KustantajaACM
Sivut257-260
Sivumäärä4
ISBN (painettu)978-1-4503-4677-1
DOI - pysyväislinkit
TilaJulkaistu - 2017
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaConference on Human Information Interaction and Retrieval -
Kesto: 1 tammikuuta 2000 → …

Conference

ConferenceConference on Human Information Interaction and Retrieval
Ajanjakso1/01/00 → …

Tiivistelmä

People usually search information by using queries that are targeted to match the wording of the documents in the collections. However, during their search processes they may discover some useful pieces of information they did not expect. Serendipitous searching occurs when people search for information, but during their search process discover unexpected results. One key aspect of serendipity is chance encountering, which means the accidental and unexpected encountering with useful information. In this paper we address to the chance encounters, search success and search interests of information seekers using a national digital library called Finna. This study shows that chance encountering and search success increase with user satisfaction and that digital libraries can support information encountering.

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