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Co-creating digital services for citizens: Activity theory analysis

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoIC3K 2019 - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
ToimittajatJorge Bernardino, Ana Salgado, Joaquim Filipe
KustantajaSCITEPRESS
Sivut285-290
Sivumäärä6
ISBN (elektroninen)9789897583827
DOI - pysyväislinkit
TilaJulkaistu - 2019
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Vienna, Itävalta
Kesto: 17 syyskuuta 201919 syyskuuta 2019

Julkaisusarja

NimiIC3K 2019 - Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
Vuosikerta3

Conference

ConferenceInternational Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management
MaaItävalta
KaupunkiVienna
Ajanjakso17/09/1919/09/19

Tiivistelmä

Smart city development relies heavily on creation of digital services that are available for the citizens and for the city authorities. At best, these services are co-created by the authorities, citizens and the digital solution supplier companies. Digital service co-creation is, however, a complex process and includes several contradictions due to presence of several stakeholders. In this paper, we present a case study of smart city initiated digital service co-creation process through the analytical lenses of activity theory.

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