TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

eInsurance: developing customer-friendly electronic insurance services from the novel project perspective

Tutkimustuotosvertaisarvioitu

Standard

eInsurance: developing customer-friendly electronic insurance services from the novel project perspective. / Ahonen, A.; Salonen, J.; Järvinen, R.; Kivistö-Rahnasto, J.

Cases on managing e-services. toim. / A. Scupola. Hershey : IGI Global, 2008. s. 18 p.

Tutkimustuotosvertaisarvioitu

Harvard

Ahonen, A, Salonen, J, Järvinen, R & Kivistö-Rahnasto, J 2008, eInsurance: developing customer-friendly electronic insurance services from the novel project perspective. julkaisussa A Scupola (Toimittaja), Cases on managing e-services. IGI Global, Hershey, Sivut 18 p.

APA

Ahonen, A., Salonen, J., Järvinen, R., & Kivistö-Rahnasto, J. (2008). eInsurance: developing customer-friendly electronic insurance services from the novel project perspective. teoksessa A. Scupola (Toimittaja), Cases on managing e-services (Sivut 18 p). Hershey: IGI Global.

Vancouver

Ahonen A, Salonen J, Järvinen R, Kivistö-Rahnasto J. eInsurance: developing customer-friendly electronic insurance services from the novel project perspective. julkaisussa Scupola A, toimittaja, Cases on managing e-services. Hershey: IGI Global. 2008. s. 18 p

Author

Ahonen, A. ; Salonen, J. ; Järvinen, R. ; Kivistö-Rahnasto, J. / eInsurance: developing customer-friendly electronic insurance services from the novel project perspective. Cases on managing e-services. Toimittaja / A. Scupola. Hershey : IGI Global, 2008. Sivut 18 p

Bibtex - Lataa

@inbook{b761ac3ec45a4df687ddf7c3d5af67ec,
title = "eInsurance: developing customer-friendly electronic insurance services from the novel project perspective",
author = "A. Ahonen and J. Salonen and R. J{\"a}rvinen and J. Kivist{\"o}-Rahnasto",
note = "Contribution: organisation=tta,FACT1=1",
year = "2008",
language = "English",
isbn = "978-1-60566-064-6",
pages = "18 p",
editor = "A. Scupola",
booktitle = "Cases on managing e-services",
publisher = "IGI Global",

}

RIS (suitable for import to EndNote) - Lataa

TY - CHAP

T1 - eInsurance: developing customer-friendly electronic insurance services from the novel project perspective

AU - Ahonen, A.

AU - Salonen, J.

AU - Järvinen, R.

AU - Kivistö-Rahnasto, J.

N1 - Contribution: organisation=tta,FACT1=1

PY - 2008

Y1 - 2008

M3 - Chapter

SN - 978-1-60566-064-6

SP - 18 p

BT - Cases on managing e-services

A2 - Scupola, A.

PB - IGI Global

CY - Hershey

ER -