TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

Email intensity, productivity and control in the knowledge worker's performance on the desktop

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoMINDTREK 2014 - Proceedings of the 18th International Academic MindTrek Conference: "Media Business, Management, Content and Services"
KustantajaAssociation for Computing Machinery, Inc
Sivut19-22
Sivumäärä4
ISBN (elektroninen)9781450330060
DOI - pysyväislinkit
TilaJulkaistu - 4 marraskuuta 2014
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
Tapahtuma18th International Academic MindTrek Conference, MINDTREK 2014 - Tampere, Suomi
Kesto: 4 marraskuuta 20146 marraskuuta 2014

Conference

Conference18th International Academic MindTrek Conference, MINDTREK 2014
MaaSuomi
KaupunkiTampere
Ajanjakso4/11/146/11/14

Tiivistelmä

Experiencing stress, disturbing interruptions, loss of ability to concentrate, hurry and challenges to meet tight deadlines at work are very common in working life. At the same time, while variety of digital communication channels like instant messaging, video calls and social networking sites are getting more popular in working life, email is still intensively utilized work communication media. The goal of the empirical field study analyzing daily desktop computing of knowledge workers was to analyze association between email intensity in work time spending and subjectively experienced quality of work performance. It was found that while intensive email use does not impair subjectively experienced productivity, it may harm ability to concentrate, may increase forgetfulness and inability to solve problems at work effectively. Copyright is held by the owner/author(s). Publication rights licensed to ACM.