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Interventionist Researcher Facilitating Value Co-Creation: 'One of Us' or 'One of Them'

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Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoProceedings of the 19th European Conference on Research Methodology for Business and Management Studies
AlaotsikkoA Virtual Conference hosted by University of Aveiro Portugal, 18-19 June 2020
ToimittajatManuel Au-Yong-Oliveira, Carlos Costa
KustantajaAcademic Conferences International
Sivut284-291
Sivumäärä8
ISBN (elektroninen)978-1-912764-60-0
ISBN (painettu)978-1-912764-59-4
TilaJulkaistu - 2020
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaEUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT -
Kesto: 1 tammikuuta 1900 → …

Julkaisusarja

NimiProceedings of the European conference on research methods in business and management
KustantajaAcademic Conferences International
ISSN (painettu)2049-0968
ISSN (elektroninen)2049-0976

Conference

ConferenceEUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT
Ajanjakso1/01/00 → …

Tiivistelmä

Interventionist research sees the researcher as an active, intervening participant in the investigated phenomena, enabling the researcher to acquire the status as ‘one of us’ in the organization. Supplier-customer dyads, however, place the researcher in a battlefield of diverging interests; acquiring the status as ‘one of us’ in one organization might result in becoming ‘one of them’ in the other. The paper reflects upon a three-year interventionist case study to theorize on the role of an interventionist researcher facilitating value co-creation for a new technology in customer-supplier dyads. The researcher will have to either (1) remain as the third party with limited access to both organizations, (2) choose a side with limited access to the other organization or (3) try to navigate between both sides. The study provides a taxonomy on the auditor, lawyer and mediator positions, providing guidelines for interventionist researcher interested in such interorganizational context.

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