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IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations

Tutkimustuotosvertaisarvioitu

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IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations. / Pirkkalainen, Henri; Salo, Markus; Makkonen, Markus.

julkaisussa: International Journal of Information Management, Vuosikerta 53, 102130, 01.08.2020.

Tutkimustuotosvertaisarvioitu

Harvard

Pirkkalainen, H, Salo, M & Makkonen, M 2020, 'IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations', International Journal of Information Management, Vuosikerta. 53, 102130. https://doi.org/10.1016/j.ijinfomgt.2020.102130

APA

Vancouver

Author

Pirkkalainen, Henri ; Salo, Markus ; Makkonen, Markus. / IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations. Julkaisussa: International Journal of Information Management. 2020 ; Vuosikerta 53.

Bibtex - Lataa

@article{27c3c83a8a344908a19007a21332ce53,
title = "IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations",
abstract = "Information technology (IT) engagement is defined as a need to spend more time using IT. Practice-based examples show that IT engagement can have adverse effects in organizations. Although users can potentially get more work done through IT engagement, observations show that the users might jeopardize their well-being and hamper their work performance. We aimed to investigate this complexity in the research on IT engagement by examining its potential antecedents and outcomes in organizations. Considering the potentially mixed outcomes, we developed a model to examine the effects of IT engagement on personal productivity and strain. We also aimed to explain the antecedents of IT engagement by drawing on the collective expectations for IT use. In particular, we examined the extent to which normative pressure on IT use drives users’ information load and IT engagement. Finally, we sought to understand whether users’ attempts to avert dependency on IT use reduced their IT engagement. Several hypotheses were developed and tested with survey data of 1091 organizational IT users. The findings help explain the role of normative pressure as a key driver of IT engagement and validate the positive and negative outcomes of IT engagement in organizations.",
keywords = "Information load, IT engagement, IT use, Normative pressure",
author = "Henri Pirkkalainen and Markus Salo and Markus Makkonen",
note = "EXT={"}Makkonen, Markus{"}",
year = "2020",
month = "8",
day = "1",
doi = "10.1016/j.ijinfomgt.2020.102130",
language = "English",
volume = "53",
journal = "International Journal of Information Management",
issn = "0268-4012",
publisher = "Elsevier",

}

RIS (suitable for import to EndNote) - Lataa

TY - JOUR

T1 - IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations

AU - Pirkkalainen, Henri

AU - Salo, Markus

AU - Makkonen, Markus

N1 - EXT="Makkonen, Markus"

PY - 2020/8/1

Y1 - 2020/8/1

N2 - Information technology (IT) engagement is defined as a need to spend more time using IT. Practice-based examples show that IT engagement can have adverse effects in organizations. Although users can potentially get more work done through IT engagement, observations show that the users might jeopardize their well-being and hamper their work performance. We aimed to investigate this complexity in the research on IT engagement by examining its potential antecedents and outcomes in organizations. Considering the potentially mixed outcomes, we developed a model to examine the effects of IT engagement on personal productivity and strain. We also aimed to explain the antecedents of IT engagement by drawing on the collective expectations for IT use. In particular, we examined the extent to which normative pressure on IT use drives users’ information load and IT engagement. Finally, we sought to understand whether users’ attempts to avert dependency on IT use reduced their IT engagement. Several hypotheses were developed and tested with survey data of 1091 organizational IT users. The findings help explain the role of normative pressure as a key driver of IT engagement and validate the positive and negative outcomes of IT engagement in organizations.

AB - Information technology (IT) engagement is defined as a need to spend more time using IT. Practice-based examples show that IT engagement can have adverse effects in organizations. Although users can potentially get more work done through IT engagement, observations show that the users might jeopardize their well-being and hamper their work performance. We aimed to investigate this complexity in the research on IT engagement by examining its potential antecedents and outcomes in organizations. Considering the potentially mixed outcomes, we developed a model to examine the effects of IT engagement on personal productivity and strain. We also aimed to explain the antecedents of IT engagement by drawing on the collective expectations for IT use. In particular, we examined the extent to which normative pressure on IT use drives users’ information load and IT engagement. Finally, we sought to understand whether users’ attempts to avert dependency on IT use reduced their IT engagement. Several hypotheses were developed and tested with survey data of 1091 organizational IT users. The findings help explain the role of normative pressure as a key driver of IT engagement and validate the positive and negative outcomes of IT engagement in organizations.

KW - Information load

KW - IT engagement

KW - IT use

KW - Normative pressure

U2 - 10.1016/j.ijinfomgt.2020.102130

DO - 10.1016/j.ijinfomgt.2020.102130

M3 - Article

VL - 53

JO - International Journal of Information Management

JF - International Journal of Information Management

SN - 0268-4012

M1 - 102130

ER -