MYSTERY SHOPPERS RECOGNISING KNOWLEDGE SHARING BARRIERS IN HIGHER EDUCATION
Tutkimustuotos › › vertaisarvioitu
|Alaotsikko||8th annual International Conference of Education, Research and Innovation Seville (Spain). 16th - 18th of November, 2015.|
|Tila||Julkaistu - 16 marraskuuta 2015|
|OKM-julkaisutyyppi||A4 Artikkeli konferenssijulkaisussa|
|Tapahtuma||International Conference of Education, Research and Innovation - |
Kesto: 1 tammikuuta 1900 → …
|Conference||International Conference of Education, Research and Innovation|
|Ajanjakso||1/01/00 → …|
There were 45 students from all faculties participating in a mystery shopper project in a Finnish university of technology. They observed their learning experience for six weeks in order to supplement data from other sources, to add a student voice on the process of developing learning and teaching in higher education.
The research approach represents qualitative content analysis in which knowledge-sharing barriers were recognised from the qualitative mystery shopper data. The results identify teaching practises that contribute to creating knowledge sharing barriers. More detailed and almost real-time contextual activity sampling is suggested as a method for further study and also an avenue for instant feedback for teaching staff. The results will provide data on current knowledge practices and learning processes in a technical university in Finland.