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People's current mobility costs and willingness to pay for Mobility as a Service offerings

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People's current mobility costs and willingness to pay for Mobility as a Service offerings. / Liljamo, Timo; Liimatainen, Heikki; Pöllänen, Markus; Utriainen, Roni.

julkaisussa: Transportation Research Part A: Policy and Practice, Vuosikerta 136, 01.06.2020, s. 99-119.

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@article{a45d43e78f4740d293e7ab605455ba8a,
title = "People's current mobility costs and willingness to pay for Mobility as a Service offerings",
abstract = "Mobility as a Service (MaaS) is a concept that is based on the idea of providing customers with comprehensive mobility services by seamlessly combining various modes of transport. The scientific research on this theme has increased considerably over the last few years, but very little research has so far been conducted on people's willingness to pay for new MaaS services. This study presents the results of a survey (representative sample size 6,000, number of respondents 1,176, response rate 19.6{\%}) conducted in Finland regarding people's willingness to pay for MaaS offerings. The study also estimates the current mobility costs of the respondents and relates their willingness to pay for MaaS to their mobility costs. Analysis includes also a linear regression model of willingness to pay for MaaS. As a result of the study, it was found that 43{\%} of the respondents would be willing to adopt a mobility package, assuming it could cover all mobility needs of the respondent. For such a mobility package, the respondents were willing to pay approximately €140 on average, while their relative willingness to pay was an average of approximately 64{\%} of their current mobility costs. However, it should be noted that due the limitations of the study, the results are mostly indicative and further research is called for to grasp the multifaceted qualitative elements related to willingness to pay for MaaS. This study shows some significant variation between user groups in the respondents’ willingness to pay relative to their estimated mobility costs, as well as their absolute willingness to pay. The variation maybe due to the fact that MaaS is still largely unknown as a concept and the challenge that the mobility package which fulfils individual needs differs from person to person. According to the results, MaaS should lower the mobility costs for users in order to be financially attractive.",
keywords = "MaaS, Mobility as a Service, Mobility costs, User perspective, Willingness to pay",
author = "Timo Liljamo and Heikki Liimatainen and Markus P{\"o}ll{\"a}nen and Roni Utriainen",
year = "2020",
month = "6",
day = "1",
doi = "10.1016/j.tra.2020.03.034",
language = "English",
volume = "136",
pages = "99--119",
journal = "Transportation Research Part A: Policy and Practice",
issn = "0965-8564",
publisher = "Elsevier",

}

RIS (suitable for import to EndNote) - Lataa

TY - JOUR

T1 - People's current mobility costs and willingness to pay for Mobility as a Service offerings

AU - Liljamo, Timo

AU - Liimatainen, Heikki

AU - Pöllänen, Markus

AU - Utriainen, Roni

PY - 2020/6/1

Y1 - 2020/6/1

N2 - Mobility as a Service (MaaS) is a concept that is based on the idea of providing customers with comprehensive mobility services by seamlessly combining various modes of transport. The scientific research on this theme has increased considerably over the last few years, but very little research has so far been conducted on people's willingness to pay for new MaaS services. This study presents the results of a survey (representative sample size 6,000, number of respondents 1,176, response rate 19.6%) conducted in Finland regarding people's willingness to pay for MaaS offerings. The study also estimates the current mobility costs of the respondents and relates their willingness to pay for MaaS to their mobility costs. Analysis includes also a linear regression model of willingness to pay for MaaS. As a result of the study, it was found that 43% of the respondents would be willing to adopt a mobility package, assuming it could cover all mobility needs of the respondent. For such a mobility package, the respondents were willing to pay approximately €140 on average, while their relative willingness to pay was an average of approximately 64% of their current mobility costs. However, it should be noted that due the limitations of the study, the results are mostly indicative and further research is called for to grasp the multifaceted qualitative elements related to willingness to pay for MaaS. This study shows some significant variation between user groups in the respondents’ willingness to pay relative to their estimated mobility costs, as well as their absolute willingness to pay. The variation maybe due to the fact that MaaS is still largely unknown as a concept and the challenge that the mobility package which fulfils individual needs differs from person to person. According to the results, MaaS should lower the mobility costs for users in order to be financially attractive.

AB - Mobility as a Service (MaaS) is a concept that is based on the idea of providing customers with comprehensive mobility services by seamlessly combining various modes of transport. The scientific research on this theme has increased considerably over the last few years, but very little research has so far been conducted on people's willingness to pay for new MaaS services. This study presents the results of a survey (representative sample size 6,000, number of respondents 1,176, response rate 19.6%) conducted in Finland regarding people's willingness to pay for MaaS offerings. The study also estimates the current mobility costs of the respondents and relates their willingness to pay for MaaS to their mobility costs. Analysis includes also a linear regression model of willingness to pay for MaaS. As a result of the study, it was found that 43% of the respondents would be willing to adopt a mobility package, assuming it could cover all mobility needs of the respondent. For such a mobility package, the respondents were willing to pay approximately €140 on average, while their relative willingness to pay was an average of approximately 64% of their current mobility costs. However, it should be noted that due the limitations of the study, the results are mostly indicative and further research is called for to grasp the multifaceted qualitative elements related to willingness to pay for MaaS. This study shows some significant variation between user groups in the respondents’ willingness to pay relative to their estimated mobility costs, as well as their absolute willingness to pay. The variation maybe due to the fact that MaaS is still largely unknown as a concept and the challenge that the mobility package which fulfils individual needs differs from person to person. According to the results, MaaS should lower the mobility costs for users in order to be financially attractive.

KW - MaaS

KW - Mobility as a Service

KW - Mobility costs

KW - User perspective

KW - Willingness to pay

U2 - 10.1016/j.tra.2020.03.034

DO - 10.1016/j.tra.2020.03.034

M3 - Article

VL - 136

SP - 99

EP - 119

JO - Transportation Research Part A: Policy and Practice

JF - Transportation Research Part A: Policy and Practice

SN - 0965-8564

ER -