TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

Robotic process automation - Creating value by digitalizing work in the private healthcare?

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliEnglanti
OtsikkoMindtrek 2018 - Proceedings of the 22nd International Academic Mindtrek Conference
KustantajaACM
Sivut222-227
Sivumäärä6
ISBN (elektroninen)9781450365895
DOI - pysyväislinkit
TilaJulkaistu - 10 lokakuuta 2018
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Academic Mindtrek Conference - Tampere, Suomi
Kesto: 10 lokakuuta 201811 lokakuuta 2018

Conference

ConferenceInternational Academic Mindtrek Conference
MaaSuomi
KaupunkiTampere
Ajanjakso10/10/1811/10/18

Tiivistelmä

Organizations are applying digitalization to the constantly increasing amounts of different organizational processes [2]. The healthcare sector is also changing and actively seeking better ways to enhance performance, especially in the private healthcare sector [7]. Automation of workflow processes, e.g., Robotic Process Automation (RPA), in organizations has been emerging as a solution to this demand [3, 4]. To meet this clear demand, automation of workflow processes in organizations has been a rising trend during the past few years [3]. We analyze the value creating functions of the RPA potential in the private healthcare industry sector, using modified Walter et al.’s function-oriented value analysis as our theoretical lens for identifying the potential of RPA.