TUTCRIS - Tampereen teknillinen yliopisto

TUTCRIS

Soziale Wissensumgebungen

Tutkimustuotosvertaisarvioitu

Yksityiskohdat

AlkuperäiskieliSaksa
Sivut91-100
Sivumäärä10
JulkaisuWIRTSCHAFTSINFORMATIK
Vuosikerta56
Numero2
DOI - pysyväislinkit
TilaJulkaistu - 2014
OKM-julkaisutyyppiA1 Alkuperäisartikkeli

Tiivistelmä

Knowledge management represents a key issue for both information systems' academics and practitioners, including those who have become disillusioned by actual results that fail to deliver on exaggerated promises and idealistic visions. Social software, a tremendous global success story, has prompted similarly high expectations regarding the ways in which organizations can improve their knowledge handling. But can these expectations be met, whether in academic research or the real world? The article seeks to identify current research trends and gaps, with a focus on social knowledge environments. The proposed research agenda features four focal challenges: semi-permeable organizations, social software in professional work settings, crowd knowledge, and cross-border knowledge management. Three solutions emerge as likely methods to address these challenges: design-oriented solutions, analytical solutions, and interdisciplinary dialogue.

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